Blue Compass RV Vermont (RV One) Service & Parts
50 Packard Road, East Montpelier, Vermont, United States
About the Blue Compass RV Vermont (RV One) Service & Parts
Blue Compass RV Vermont (RV One) Service & Parts is a premier car repair and parts store located at 50 Packard Road in East Montpelier, Vermont. Our experienced technicians are dedicated to providing top-notch service for all your RV needs. Whether you need routine maintenance, repairs, or replacement parts, our team is here to help. Visit us today and experience the difference of our superior service and quality parts.
Photos of Blue Compass RV Vermont (RV One) Service & Parts
50 Packard Rd, East Montpelier, VT 05651, United States
Opening hours of Blue Compass RV Vermont (RV One) Service & Parts
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Blue Compass RV Vermont (RV One) Service & Parts
"11/23 update on 2nd service, service prompt and as planned service manager Robert and tech damian are easy to work with. Will go back again The service was excellent. Robert the service manager kept me informed and answered all my questions. The mechanics Damian and Sam greeted me when I dropped off my rig and were very helpful with the recommended maintenance. Allen in parts was super easy to talk to. This is the way a service center should be. GREAT SERVICE!"
"This place is a hot mess. I bought a 2022 Rockwood and their certified technician installed a TV mount in the bedroom, and the screws went right though the back wall. I am a seasonal at a campground (live in NC for winter, VT for summer), and they wanted to keep my camper for a month to send it to a fiberglass specialist to fix the holes. What!?!?!! I live in it. So I came back from NC in April to bring the camper to them to fix all issues before May when my campground opens. They eventually sent the camper away to get the holes fixed but never addressed any of the other issues, never answered their phone or return voicemail messages. Robert is extremely passive and will tell you one thing (what you want to hear) and then do nothing. I had one certified technician spend 4 hours trying to come up with a solution for the TV mount because they didn't want to put more holes in the wall after they got fixed. 4 hours. No solution. So my brother fixed it for me. Another certified technician installed a slide topper incorrectly the first time, so now it collects water, and they will not replace it because Robert said he doesn't ever receive authorization. Wrong! We sat in a meeting together to discuss the awning that never worked, so he was told to order a new fabric as well (the door had been rubbing on it) and he never did!! No customer support. Horrible, horrible. So frustrating. You will regret buying from them. Just don't do it. I had buyer's remorse from the get go. Do not purchase anything from here. Do not bring anything to be serviced here. You will spend all of your time calling them...checking on them and waiting for them. It is a full time job making sure they are doing their full time job. They get paid whether your camper is fixed or not at the end of the day. Just don't do it."
"Had a propane misdiagnoses on an out of state trip so I expected a big repair bill. Blue Compass Doug got me right in though they were really busy he said. Tech diagnosed nothing wrong and explained what had confused the previous filler. He filled my propane tank and they sent me on my way with a bare minimum repair bill. Everyone was friendly, helpful. Leisure Wonder motorhome."
"The awning of our Promaster camper was damaged back in May and we called RV One to schedule the installation of the replacement. They were pleasant enough to talk to during that initial call, taking down all our information, the exact model of the awning, etc. We were told we'd get a call when it arrived and we'd schedule the installation at that time. A month goes by — no phone call. I call them. "Uhhh, well here's the problem, looks like no one actually ordered your awning. We'll get that order in today." Another 3-4 weeks go by. No call. I call them. "What's your name again? I'm not seeing anything... let me call you back." No call back. At this point there is no chance I am going to trust this place to perform a competent repair if they can't keep track of basic customer paperwork. It's now been over 4 months since that initial phone call and I've never heard from them again."
"Don't go here if you ever think you'll need service. When we bought our 2023 Rockwood Minilight 5016s, we discovered before we even left that there were scorch marks in our brand-new microwave. After assurances that they would make it right, we left with the camper (big mistake) and never heard from them again. I emailed and called the service manager several times and got zero response. I finally emailed the GM and did eventually get an email from the service manager who said they were going to ship a new microwave to our residence. It's been 6 months and I haven't seen a microwave yet! They also did not fill out the paperwork correctly so that there was no lien on the camper and the title came to me. I've since had to spend a couple hours straightening this out with the bank. Save yourself a headache and go elsewhere, better yet. buy a used camper!"
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