RT's Detailing

"Still waiting for a refund. Overcharged for a paint pen, 60$, that I never received. Had to buy it at Subaru St J. No response to recent email sent."

"If I could give a zero star rating, I would. We made arrangements for RT's to come detail both of our vehicles. We emptied them both out, made arrangements to get to work so that both cars could stay at home, etc. The day of service, no one came to our house and no one called. My husband called several times and when someone finally answered, he was told that both detailers were out sick. We requested our $250 deposit back because clearly we are not at fault that we have not received any service. The owner has refused to give a refund. After calling several times, I spoke with someone else who told me that electricity has been turned off at the shop, owner hasn't been seen in weeks, etc. I do not recommend doing business with this company."

"I had used this company a few times, however, this last time I need to warn everyone about. I had to contact the police and they had to assist me getting my vehicle back! The vehicle had supposedly been finished, and it had only been washed, and very poorly at that. Money was stolen out of it and someone took it on a joyride! It had over 50 miles added to it from when I dropped it off (I took a picture of the odometer, it had just over 1000 miles on it.) DO NOT TRUST THIS COMPANY! They will steal and lie. The owner had said they had personally taken care of it and it was perfect. All of this was lies. And now the owner isn’t contacting me back."

"I do not even know where to begin: This company was supposed to detail/ceramic coat my vehicle. Instead I received an alert that my vehicle was driving around the NEK after I had dropped it off. When I tried to reach out to the owner to ask what was happening, someone else called to say it was being moved to another location, which I had zero notice of, and had given no permission for. My GPS showed the vehicle moving many places before being dropped back off. It was certainly not moved from one location to the other. I went to pick up my vehicle to the money being left in it for the work to be done, which I no longer wanted done, missing. When I had a conversation with the owner about this they said the employee had stolen my vehicle and the money and they would press charges against them and if I was comfortable they wished to complete the job and it would be perfect. Against better judgement I agreed. When I went to pick up my vehicle the work still wasn’t done and I was greeted by the employee who was supposedly fired for stealing my vehicle! The police are involved and this is the worst company I have ever dealt with. A prior time I had brought my car there to be detailed when I was told it would be done and I could pick it up it had NOT been completed. The "touch up paint" done, I would have been better off doing myself. I would never recommend or return to this business. Zero stars."

"I had my Corvette ceramic coated at RT'S and I couldn't be happier. I was looking for a high quality coating and a professional application and I made the right decision choosing RT'S. They did an excellent job and the coating is amazing, I have never seen water react to anything like this stuff, it's unreal. If you like to keep your car looking nice, spend the money and get it done, you won't regret it."