Bailey Ford of Plattsburgh

"I typically don't leave reviews, but I believe it is warranted for this recent car purchase. After having a poor experience with a recent dealership, I went to Ford to look at the options. The sales person was not pushy and when it came time to talk numbers, there was complete transparency. The number the sales person gave me initially for a monthly payment, was the same number when it was time to sign on the line. This has not been my experience with other dealerships. They explained all the options clearly at signing time, without being pushy. Overall the experience was great and expedient. Thanks to the Bailey Team!"

"Great service from Tracie Plunkeet So good I bought two broncos sports! She treated me and my wife so well and made the sale so easy and fun Thank you GaylonLecuyer"

"After experiencing a major hiccup during the sales process, my experience at Bailey Ford was made good by the exceptional customer service that I received from Kelly LaBounty. The way she handled my concern and went above and beyond in finding a solution was exemplary. I’m grateful for her help."

"I’m somewhat satisfied. I really enjoy the vehicle but it does seem to have a air leak. Whistles while you’re driving and never received the touch up paint promised due to scratches on hatch when purchased."

"Bailey Ford sold us a truck without a Carfax, knowing it would change the outcome of the sale of the truck. After having one issue after another with the truck, we asked why they didn't supply a Carfax at time of purchase. They just said, "We don't have too". So much for our local dealership being honest with their customers. Which we were told when we walked into the dealership the first time. "We believe in being honest with our customers, it keeps them coming back." We will not return to Bailey Ford, not even to service a vehicle. I would drive 100 miles away before I go back to a dealership that lies to get a sale."