Rite Aid,

55 Springfield Plaza, Springfield, VT 05156, United States

"I have been there for years and sadly covid made a huge negative impact . You will have to ask for your refills multiple times before its refilled and there is a 50/50 chance it will be correct. There is also a couple customer service woman I always hope I don't get when picking up my prescriptions. After having to wait in Long lines to pick up, having your prescription wrong on top and having to deal with a person obviously having a bad life is nothing that brightens your day. I am looking at other pharmacies as I find myself putting off getting my prescriptions because of time but I do hope Rite Aid gets better. It used to be so convenient!"

"Customer Service is a genuine problem at this location. The pharmacy was an absolute mess. Jason was the pharmacy tech that I encountered. He was flat out rude, unprofessional, and frankly should not be in a customer service environment. In addition, it took 2 hours to fill a prescription after I was told 30 minutes. 2 hours. I tried calling the store a couple of times but no one answered the phone. I understand how busy they must be, so the lengthy wait time doesn't bother me as much as the rude empIoyee . I called the Customer Service number to make them aware... we will see what happens. No wonder Rite Aid filed for bankruptcy. All that being said, the cashier at the front of the store was nothing but professional, courteous, and very helpful. 5 stars for her. Jason gets -1 stars."

"Personally, my experience has not been as negative as others here, but I won't say it's completely easy either. Waiting in line at the pharmacy can be a bit of a wait, and the store itself seems to usually have few people working it. No one has been terribly rude to me, but I also have not had an easy time with major requests, such as changing the name on my prescriptions. I've been to worse places."

"NEGATIVE 1⭐‼️ DO NOT recommend this pharmacy at all!! Not only are the pharmacist RUDE, they continually run out of my medication!! I have it called in monthly on a Thursday for Tuesday pickup and I'm told I need to wait 30+ hours later because they ran out!! I don't like being sick and something needs to be done or CLOSE this location! This is their LAST time and I pull all 15 of my scripts to go elsewhere!!"

"No matter what time I go there is a gigantic line and I have to wait upwards of 20 minutes just to pick up a prescription. I've never run into this anywhere else so I'm going to take my business elsewhere where I don't have to wait. If you can use another pharmacy definitely avoid this place unless you enjoy long lines that don't move. I mean I get that Ludlow doesn't have a pharmacy but they ought to either staff accordingly to keep the lines moving or turn away people who aren't local. I despise coming here at this point. Worst pharmacy ever!"