Fireside Living Bedford
196 State Route 101, Bedford, New Hampshire 03110
About the Business
Fireside Living Bedford is a top-notch furniture and home goods store located at 196 State Route 101 in Bedford, New Hampshire. Our dedicated customer service staff is always available to assist you with any issues or questions you may have. We are committed to providing high-quality products that you can trust. Whether you are shopping for furniture or home decor items, we ensure that you will be completely satisfied with your experience. Visit us at our Bedford location or check out our store in Laconia at 1127 Union Avenue. Your satisfaction is our priority at Fireside Living Bedford.
Photos
Contacts
196 State Rte 101, Bedford, NH 03110, United States
Opening hours
Monday:
Closed
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews
"This one is tough… I purchased an expensive fireplace and had it installed in August. Everyone I delt with was great. During the installation, the owner Greg noticed that the main panel was all chipped and would need to be replaced. They continued with the installation and informed me that they would order another piece that was not damaged. This is when everything turned south. 9 calls, 2 trips to the store, and 4.5 months later, I finally flipped out and demanded the fireplace be fixed. The installers came and installed the piece, but then did not put the logs back in the correct locations. I called Fireside right away to let them know the logs are wrong and needed to be fixed. This is when the owner called me back and just gave nothing but excuses after excuses. It was almost embarrassing. Basically, blamed me and implied I’m just being unreasonable… I wish I had listened to all the people that told me to stay clear from this business. Till this day, I have not been called back to fix the logs and we will be using another fireplace company from here on out. UPDATE - Literally had the owner leave me a message saying he has reached out to every fireplace company in the area to tell them no to deal with me and hopes my fireplace breaks next week. This is what you get with this company..."
"If I could give more stars, I would!!! I stopped in on a monday not knowing they were closed. A man (I believe to be an owner) noticed me outside walking away and invited me in anyway! Spent probably 45 minutes with me going over 2 different stoves and was extremely informative. I ultimately ended up ordering a stove from this company a few weeks later and the folks there when I went in to pick up were just as friendly and helpful. Great atmosphere and a no-pressure buying experience. You have questions? They are guarenteed to have the answers. On the off chance they don't, they will work to get you the answer as fast as possible. My Pacific Energy Summit wood stove came in very quick (suprising for ordering in the fall). Pick up was a breeze and they loaded the stove into my truck with the forklift. The loading guy even made sure it was exactly where I wanted it before driving the fork lift back to the garage. After getting it set up in my house, i had a few questions about how it was burning. I sent some videos to their facebook page where I got a reply fairly quickly reassuring me the burn was correct, and saved me a trip to the store. 10 out of 10 all around experience and I can't recommend them enough!"
"I am one of those people who very rarely leave reviews but I had to document my experience. I love Fireside living and had a great experience. Greg was one of the nicest guys I have interacted with and he was so personable. Him and Drew went above and beyond and explained everything and they were thorough. Hopefully I won’t need to buy another stove but if I do this will be the first place I go. If anyone is looking for a fireplace company please put this on your list!"
"Expert advice from Greg - he went over all the pros /cons of a woodstove vs a fireplace insert. We went with a Vermont Casting Encore - sweet stove! Installed by Chris and Zack and both were great to have on site. This was a big purchase and the installation had to be done right. Fireside Living checked all the boxes."
"I’m editing my review. These folks did a great job with installation of the stove we bought from them a few years back. But they do not employ enough technicians to service the stoves they’ve installed in a timely manner. We had to hire a different company last year for the annual service. This year our stove wouldn’t work and initially I was told that the earliest appointment was 3 months away. I left a very unhappy review at that point. Fortunately they called back and were able to squeeze me in several weeks later. They came and easily fixed the problem. The other company last year had not adequately cleaned one of the vents. So not their fault. I appreciated them working with me on this. I am still frustrated though that it takes them so long to come and service. Be forewarned: book your yearly services at least 6 months in advance or you’re out of luck. Otherwise a friendly and helpful company."
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