Dunkin'

"The female manager is super rude for no reason. Her poor behavior is what you’d expect from a preteen at Sephora not an adult. I’ll be going to a different location as long as she is employed there."

"I NEVER leave negative reviews because I feel so horrible, but I waited about 40 minutes for my online order today. Yes they were busy, but didn’t seem to have any pep in their step. I was late to work and my order was STILL incorrect when I left. Not that I went back to fix it. Staff was friendly enough, but service needs an upgrade."

"Worst customer service I’ve ever had at Dunks. Told 2 different employees I had a mobile order. They didn’t say 2 words to me. I wasn’t trying to be pushy or impatient but I wasn’t sure if they were still making it or what was going on. Gave me my drink & still didn’t say 2 words to me. My bad for ordering here"

"Absolutely, horrible customer service skills. When they put my donuts in the bag they were maple, frosted donuts. They were put in there. Upside down was nothing in between the donuts in the bag so when I got to my destinations, all of my maple frosting was all at the bottom of my bag stuck to it, and I had to peel my donuts off of it and there is nothing left. Of the frosting so I came back to the store to try to make it right and there’s donuts that they replace them with literally had a speckle of frosting on it like I would not pay for a donut that looked like that in 100 years or ever for that fact And I tried to explain to them that I worked at a Dunkin’ Donuts when I was 15 or 16 years old which I am now 41 and when I had to serve donuts, we put layers of wax paper or whatever in between the donuts and packaged them appropriately so that they stood straight and didn’t tumble all over the place And they proceeded to argue with me over that that it is now a health concern to try to make your food more presentable and have it survive the trip from the store to the vehicle. Anyways I could keep going all day about how rude they were, and how unacceptable to another point of view or How things were done when I was doing it that I just turned around and had to leave and the manager was very impressionable and with a very sneer voice said goodbye have a nice day and didn’t let me get my point across so anyways I would highly recommend not to visit this place or waste your money here unless you want your order messed up and do you want to pay for stuff that is not what you expect to get do you know with the prices that they now have an all of their items you expect to have a decent product when you receive it but that is definitely not the case at this facility so do not come here. And I will make sure to tell everyone about my experience here and not to visit this place. I thought the Bill Nab Mall facility was the worst. This one now takes its place. I didn’t think that would be possible. I would give it zero stars or even negative if it was an option but I can’t so that’s why I give it one star across-the-board"

"Stood in this spot for over half an hour before I was even acknowledged. That was also along with actively trying to get their attention. Please, avoid this destination; just got to Aroma Joe’s or home brew your own coffee. I was forced here to pick up a DoorDash order but I will never accept another Dunkin’ order after this let alone be caught dead here upon my own volition. This has been the fifth time this has happened. 2-4 times, I understand; 5 times is blatant disregard borderline prejudice."