O Steaks & Seafood,

11 S Main St, Concord, NH 03301, United States

"I was staying at Lake Opechee Inn and Spa with a friend for the weekend, O’s Steakhouse had good reviews, the food was great, but the service is lacking in professionalism. Our first night dining here we were impressed until we were asked to move our table mid-dinner to accommodate a larger party. We obliged and the host tried to make things right by giving us complimentary desserts. This was a nice touch, and we figured a one off experience. We gave them the benefit of the doubt and came back our second night for drinks and apps. Upon settling the tab and getting ready to move over to the bar for a night cap, we quickly ran into some fairly serious issues. Our waitress had charged us the wrong bill and was trying to fix that while we were moving over, and we had already paid. Once again we agreed to do the right thing to accommodate this restaurant. I’m not a fan of giving my card back over to resolve a $10 difference though, the mistake was not ours and should’ve been resolved by the establishment. Canceling authorizations and recharging can take a few days to resolve and again isn’t fair to the customer. Even so, we figured these indiscretions were fairly minor until we got to the bar tonight. We were told the actual bar seats were first come first serve, so we waited for 2 to open up and sat down. We were then rudely told there was a waitlist for the bar seating which, quite frankly, I’ve never heard of in my life. At this point, frustrated by the lack of respect for their own customers let alone hotel patrons, I told the bartender that I was told these seats were first come first serve and I could sit here or take one of the empty high tops behind me as the rush hour for the restaurant seemed to be dying down. The bartender told me that she wasn’t going to argue with me and proceeded to ignore my friend and I until we decided to leave. In the last two nights we had dropped $300+ at the restaurant, close to another $300 at the spa, and $600+ at the hotel. This is completely unacceptable. If you want to make all the seats in the restaurant reservation only, or a wait list, that’s fine. To turn away repeat hotel customers who sat at two empty bar seats, who you’ve already inconvenienced twice before is not ok. Especially when the night prior, as well as tonight, we were clearly told that these seats were first come first serve. Which, for those that struggle with what that policy means, it means that the first person that shows up to the empty seats gets the seats. I don’t have anymore words for this other than simply just a terrible attempt at professionalism. Hopefully the staff will learn from this experience and do better going forward. I come up to NH often and will not be coming back here, even if I stay at this hotel again."

"Came for dinner with my husband to celebrate and were not very impressed. Started with the pot stickers which weren't pot stickers. They were steamed dumplings covered in a sauce that was too spicy for me but, my husband enjoyed. He ordered the prime NY strip which came out blue instead of mid-rare. They brought it back to cook longer which didn't make a difference as the meat had already stalled. He did say the flavor of the steak he ate off the ends was very good and that the cauliflower au gratin side was delicious. I ordered the roast chicken which was cooked decently but, the corn au gratin was watery and gross and the carrots weren't cooked all the way. On top of mixed review of the food itself, the service was slow considering the restaurant wasn't that busy and our server was no where to be found most of the time."

"Os in Concord is our absolute “go-to” restaurant! The food is always amazing and if by some slim chance something isn’t perfect the staff will not hesitate to get you another dish to make it right. But our favorite reason for going there is they have the BEST bartender! He makes the most delicious martinis. If you go, make sure you say “Hi” to Robert and have him make you your ‘soon to be favorite’ drink!"

"Beautiful outdoor patio, appetizers were great, but hands down the best prime ribeye I've ever tasted, cooked to perfection! A little fancier than we are used to, and a little pricy, but the flavor is worth every penny!"

"A great place to enjoy a great meal. Wide menu and everything we had was prepared to perfection. I enjoyed way to many steak tips cooked exactly as ordered with thier cheddar mashed potatoes. My dinner partner had a salad with grilled salmon. We did have the oriental appetizer with a cocktail which was hard decide on with a full bar. Don't leave this restaurant off tour evening plans."