Luxury Nails, Inc
410 Miracle Mile, Lebanon, New Hampshire, United States
About the Luxury Nails, Inc
Luxury Nails, Inc is a premier beauty salon located at 410 Miracle Mile in Lebanon, New Hampshire. Our upscale establishment offers a wide range of nail services including manicures, pedicures, nail art, and more. Our skilled technicians use only the highest quality products and provide exceptional customer service to ensure a luxurious and relaxing experience for our clients. Whether you're looking for a classic manicure or a trendy nail design, Luxury Nails, Inc is the perfect destination for all your nail care needs. Visit us today and treat yourself to a pampering session at our elegant salon.
Photos of Luxury Nails, Inc
7/25, 410 Miracle Mile, Lebanon, NH 03766, United States
Opening hours of Luxury Nails, Inc
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 20:00
Reviews of Luxury Nails, Inc
"I have been going to this salon for a very long time. I've never had any issues. I got a regular manicure on Friday and my polish was peeling off 24 hours later. I had a new tech and she didn't speak any English and her license wasn't even posted on the wall. After my polish started peeling I sent the salon a message and Ken is refusing to stand behind this mishap. He told me to come in and touch up and redo my own nails.....I was very confused as this is their job. I am now experiencing backlash from Ken as he accepts no wrong doing has ever been done by his business. (read further reviews and read his comments to other customers when they are not satisfied) Why would anyone pay for a regular manicure if they cannot stand behind it for over a day. Regular polish manicures have been done for years and lasted longer than a day. It's obvious that this salon only knows how to grind off your nails and cuticles with a nail drill and goop gel on top. They have no idea how to enhance, polish and treat a natural nail. I will never be back and I hope no one else is captured by their nonsense and terrible customer service."
"Luxury Nails has been my absolute favorite place to go I got a fancier set than normal and the prices are always reasonable. The shop is very pretty and clean. I have tried a few types & they do a great job The salon offers a variety of payment options, making it convenient for clients to settle their bills."
"I'm in the area for work and needed a pedicure. I called and made an appointment for Sunday morning. It's CASH ONLY. I got the deluxe pedicure. Was ok. She didn't massage my legs very long, nor did she massage my feet at all. The place is clean and the staff are nice. It was $61 which I find expensive. Plenty of parking as this location is in a shopping plaza."
"This review is about Jennifer. The nails were fine but the experience wasn’t the greatest, so unfortunately I don’t think I’ll be returning. First off, I had a split nail (see picture) and I asked her if it was possible to shave it down and avoid repairing because it was going to grow out in a few days anyways and I didn’t want to pay $15 to repair one nail. I showed it to her before we started, but she roughly filed down the nail and it broke the entire nail off. She then tried to repair it without confirming with me and I had to stop her and tell her “no I don’t want repair.” Second, she seemed to get annoyed with me for checking if the gel had cured fully because I was touching the polish after having it under the UV lamp. Maybe this was my fault but I really thought you were supposed to fully cure it between coats, so she could’ve been a little nicer about it. Lastly, (and this was the worst), she told me the total came out to $51 so I handed her one $50 and one $10 (17% tip) and as I started heading to the door, she goes “no tip?” and then goes “ok” and just turns around before I could reply. I’m not sure if she mistook the $10 for a $1 or if she truly thought $9 tip on a 3-star experience was not enough but either way, it’s really really tacky to point out if a person pays tip or not. I will always tip on services and most people do, but saying something like that just leaves a really bad taste in a customer’s mouth. If you don’t receive tip, then just don’t take on that customer again but don’t ruin it for other customers who actually paid tip. I did a lot of research of all nail salons in the area and this one seemed to be the best, but for me personally, based on my experience, it unfortunately was not great. Also, the salon doesn’t have many colors for gel which made it really hard for me to pick a color so my feedback is for them to get more colors. I wanted a very light pink/peach color but the best I could find was this barbie pink."
"Went the other day for a pedicure, they did a good job and I felt happy with the service I received. Currently they are understaffed, so they were about 20 min late for our appointment, busy with another customer. Their menu is not clear for what services are offered at different prices, so it's a bit confusing. Call ahead, even if you want a walk in. Due to the shortage of staff, they had to turn down 4 walk ins during our service."
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