Dunkin' 217 Main Street, New London, NH 03257

"Staff smoke right outside the back door. Really unpleasant to have to walk through it. Manager needs to have staff move way away from the building."

"Extremely disappointed with the level of unprofessional and unkind behavior of an employee of Dunkin. Our daughter got stuck in the parking lot. A young woman was parked next to her in the parking lot. My husband and I arrived to jump her car but could only access the car on the right side. My daughter knocked on the young woman’s car window to ask if she could pull her car out in order to jump the car. The woman not only refused but then sat in her car for another 15 minutes. We were shocked to realize that she was a Dunkin employee. I called and spoke to the manager to report this unkind behavior not to mention being shocked that, with such limited parking employees park in the customer lot."

"Their breakfast sandwiches taste like cleaning fluid. I refuse to buy them at this location anymore. Once is a fluke, 5 times is unacceptable. You also may not get your drink made correctly because certain employees have confessed to “doing it their own way”. I will also note that they refuse to fire employees who are verbally abusive(or worse)to both customers and coworkers because they are understaffed as it is. The coffee rush rules. Understandable, but good luck trying to get through to an employee if there is a family emergency because the store wont pick up the phone and if they do they will refuse to let you speak to them. Multiple people have quit this location because of poor working environment."

"This Dunkin doesn't do any half cream or heavy cream for those people looking to reduce sugar. Other coffee shop in town Grounds does both as well as Starbucks. And they are always nasty there as well"