Dunkin'

"Horrible customer service!! Whoever the lady was who was working on 10/22/22 at 12:53pm, fought with me when I called saying the coffee was cold. She continued to say “it’s not cold, you’re lying. I brewed the coffee myself”. When I asked her for a refund she refused saying the coffee isn’t cold. What the heck? Very unprofessional and rude!!!!"

"After 4 years of daily poor service I'm done. I order the same coffee everyday and 1 out of 10 times they might get it right or even come close to getting it right. Today I asked for the same medium hot coffee with 4 sugars 4 milks and 4 caramel swirls. He handed me an iced coffee. When i told him I ordered a hot medium coffee with 4 milks 4 sugars and 4 caramel swirls he handed me a hot medium coffee with cream, no sugar and no caramel swirl. It's no use trying anymore."

"i loved DD's sausage, egg and cheese croissant when i 1st ordered them but i was quickly made to realize that the quality of the product is inconsistent. odd and very inconvenient refund policy, special access card required to process a refund and only the manager can use it. so if manager is not on duty, no refund available, for a $$$ place this is not acceptible"

"I don't think my order has ever been correct when I've gone through the drive thru. Long wait times even when they're not busy at all. Inconsistent quality, especially for drinks. Staff acts as though we're inconveniencing them when we ask for, you know, the things we actually ordered. Head to West Leb if you really need to hit up a Dunkin, but don't bother with this one. Terrible."

"Perfect dunkin breakfast drive thru in this area. Fast and easy. Have a good coffee and enjoy the day! Stay safe."