Best Ford

"After buying numerous vehicles and having mostly positive experiences. I had a 5 star review but I have since removed it. I bought a truck and on the date of purchase I noticed a crack on a piece that attaches the fenders on the tailgate. They said they would fix and honor it. 6 months later I finally jumped through enough hoops to get it looked at by their service department and it got sent off to a body shop to find out they aren’t covering and are now blaming ford for not honoring the warranty. The GM Mike has zero involvement unless you are buying something, other than that he couldn’t honestly care less. Do yourself a favor and just don’t do business here."

"Awesome experience! Brett Masterson was my sales agent and her was great to deal with in getting my CPO Ford Bronco Sport. Would highly encourage you to come to Best Ford to find your next vehicle and ask for Brett!!! His team make the transaction smooth and efficient. Drove it home the same day!!"

"My wife and I bought a 2023 F150 leftover off the lot last week and are overall very satisfied with the experience. Jonas was our main sales person and worked hard to find the best balance of what we wanted for features and what was available in our price range. He stayed late and even came in on his day off, while he was moving, to be sure we were happy. Kaleb was our finance manager and he also took all the time necessary to answer our questions. I look forward to working with their service department over the coming years for preventative maintenance and whatever else we may need."

"Honestly a pretty solid dealership with people that care. I was looking to pick up a used ford and my main objective was to be in and out. I can confidently say that Jake completely understood my demands. I’m not a fan of pushy sales rep or anything so I really enjoyed how my time wasn’t wasted with them. I got into the dealership earlier then my schedule test drive but Jake took me in immediately without question. I believe I arrived around 5:30 and already had my paper work and keys in hand by 8pm that very same day. They also took care of my rental that I was using so one less hassle to deal! That alone made me happy that I chose Best Ford. I’ll surely update this review if anything comes up worth mentioning. Once again thank you to Jake from best ford and Hana the finance manger!"

"Me and my husband just purchased our new to us f350. James Robertson was an awesome salesman and was a very down to earth person. Our only issue was a simple paper work issue so we could l register our truck in VT. All in all they did their best to work out a deal in our favor and had a lot of patience with us. We thank you James for the snacks for the little guy and letting us bring our dog in the truck. If you have a family with young kids tagging along, this is the salesman you want to work with. Also we had a good experience with very quick responses to a few remaining questions we had even after the sale was completed. The sales manager Terry we worked with towards the end and Tom were both very polite and helpful to us as well. Much Gratitude, The Hackleys"