O'Reilly Auto Parts 45 Summer Street, Barre, VT 05641

"The staff is always pleasant, helpful, and pleasant. Always greeted when walking through the door and the staff is always willing to help resolve any issues quickly and efficiently. Very respectful and extraordinary service."

"Helpful staff. Usually has what I need. If not, the warehouse 10 minutes is likely to have what's needed. One of the better auto parts stores in the area."

"I love O'Reilly Auto parts, the guys are cool, knowledgeable, quick to get you in and out, and always down for a good laugh! When you're there, you feel like family."

"I had to go pick up some light bulbs for our delivery trucks needed two different kinds they are very helpful and met all our needs will definitely shop there again"

"I am not well pleased with my experience at O'Reilly's Auto parts ! The first issue I encountered was they sold me the wrong part. I called the store immediately because I requested a Power Steering Fluid Cap and was given a Radiator Cap instead. This was very inconvenient for me because I had no power steering fluid and could barely turn the wheel to drive, it took all my muscle to turn it around a corner. I certainly hope no of you have this problem because it's very straining on your arms ! Then I called the store and told them about this issue, the man proceeded to say, but we close in 17 minutes ! I was getting very upset and told them I'm sorry but I need my car to use in the morning and will be right there. When I got the about less than 5 minutes later, the man tried to say it was my fault because that's what I ordered, to which I explained what I had ordered and know what I said. They found the right part and told me the difference would be more money, so I said what about a senior citizen discount and they both said oh no, but if you were in the service you can get one. Next I took my part wished them a good evening and neither one offered to assist me. I started opening my hood and one of the two was there and said can I help you so he opened the hood as I opened the cap poured in the fluid and replaced the can, he then took the trash. As he left I said thanks so much have a good night and left. This was very poor customer service and don't plan on returning there ever again. This was such a frustrating interaction that I will not bite my tongue about it, thanks for listening to me and my ranting."