Pinckletink Chimney Service LLC 121 Elm Street, Mechanic Falls, ME 04256

"Hope, Tom and Jośe were timely, informative, friendly and understanding. Although I ultimately decided to go with a heat pump, I’m still glad I didn’t cancel because I really did learn a lot durning the inspection and sweep. I have more options now than I did before they came and they even gave me some pointers on how to approach fixing or roofing over my chimney. 5/5 would recommend Pinckletink and their Crew."

"Fantastic work by the team, very thorough, great in-depth explanation of service and current state of chimney and equipment. Will absolutely continue to do business with these folks!"

"After a year or so in a home we purchased we noticed the top of the cement chimney to our water boiler was damaged and pieces were coming off. We called several companies and masons including ones with signs all over our town saying to call them for chimney work. We sent them photos, tried to get quotes, were put on "lists" and literally no one even came out to take a look and see what would need to happen. This went on for 3 years. By the time we found and contacted Pinckletink, our chimney was obviously in bad shape and required a full demo and new chimney. They immediately scheduled an inspection - which came at a cost, but seeing as how no one else seemed to want to give us the time of day it ended up being well worth it. They recommended a class A (metal) to avoid a long wait for a mason and it ended up being cheaper than a brick or block chimney overall anyway. They understood our need and quickly got a quote together and scheduled a time to come out and do the work. The crew was nice, respectful, and happy to answer any questions we had as things progressed. They happened to drop a block and break part of the porch which they repaired themselves. They even fixed a part of the porch around the chimney that had a gap, rather than simply place the old board back in, so that it ended up fitting better than before. They ran into some setbacks on the final day putting up the chase around the metal stack and stayed into the night totalling a 13 hour work day to make sure things were properly sealed and the job was complete before leaving. All told, the final amount ended up being under what was originally quoted. They truly came to our rescue and we would recommend anyone to give them a call for chimney work."

"Had the chimney cleaned and inspected last fall and requested the repairs and relining they recommended this year. Rob (subcontracted by Pinckletink) did an excellent job of rebuilding the chimney from the attic up, and Benjamin and Tom spent the last 2 days here doing an excellent relining of the chimney, repairs in the basement, and repairs to the woodstove. All parties involved were very pleasant, professional, and hard working. Looking forward to seeing them once a year for chimney cleaning."

"Due to unforeseen circumstances the inspection and chimney sweep I had scheduled was not able to happen on the day it was scheduled. They were able to fit me in the following day and showed up on time as promised. Once on site the pair that showed up divided and concurred the task at hand and did some in a professional, safe, and clean way. The report was available immediately following the completion of the service with photos, recommendations, etc. The inspection is not free while I stand behind the phrase that you get what you pay for. Sometimes free estimates are not what they're cracked up to be and things go missed. This approach is thorough and makes you feel great and justifies the estimate that you will receive afterwards to correct the recommended areas they found or observed during their inspection. They provided me with two different estimates to give me options for repairs to be made. The estimates are extremely detailed and thorough. They were also very informative that what they found during the inspection is something that homeowners insurance will cover most of the time. Although I ran into a few roadblocks with my homeowners insurance, Pinkletink was able to coach me through different avenues, at which point, my homeowners insurance covered the majority of the estimated work listed. Pinkletink is a true class act and worth every penny!"