Hyde's Appliance and Heating

"I had a mini split system installed in a vacation home. Richard was extremely professional, & made everything so easy especially from 100 miles away. I would highly recommend!"

"Highly recommend. We have our vacation home here and, upon arrival, our toyostove wouldn’t work. Our friend who is from the area recommended Hyde’s Appliance and said he is the go-to for many local businesses. This guy has been in the business for years and he saved our butts, as we have two small children in the house and can’t afford for someone to not get it right the first time. This guy knows his stuff!"

"Excellent response time. Extremely professional. I saw some complain about turn around time in the reviews - I’m not sure what universe they live in - but a week or more is extremely normal. I’ve felt lucky in the past to have a three week turnaround depending on the time of year with other HVAC providers and the longest with Hyde’s has been a week. Highly recommended and he stand’s by his work. I have never been charged for superfluous work or time."

"So our 3 yo refrigerator started freezing our food. What to do but call an appliance guy. Got Hyde to come. Did an investigation cost $100. Said get a thermometer for refrigerator and report back. Did that said he needed to order control panel must wait for delivery. Took a week to get part, but I had to call him to find that out. Then I got a lot of lip service about how busy he was blah blah blah. He came squeezed us in at the end of his busy day and put in panel. Guess what didn’t work. Now he needs to order something else. Seriously how long can a person live without a fridge. Poor communication and quite frankly over confident. Ultimately it was easier to order a new refrigerator but this time I got the extended warranty. I think this guy is burnt out. He needs his control panel reconfigured"

"Called Hyde's Appliance and Heating to help repair a refrigerator. Richard the Owner of Hyde's answered our call and was responsive in getting to our refrigerator. His personality reveals he's been burned by past customers and he's not shy in revealing this fact. You can expect him to require payment up front at the time of his service under the guise of weeding out those who are honest from those who are not...we're not sure if this temperament changes with time. You can expect to be billed for: 1. A service call/Inspection $45 (as of the time of this post) 2. Hours of Labor @ a rate of $120/hr (as of the time of this post) 3. Repair Parts 4. Freight. Overall He got the job done and was quick to respond. If you're not in a rush or have an emergency then there are probably better values out there. If you need to get the job done ASAP then it may be worth the cost and the call to Hydes. We certainly will keep this in mind for our next repair call. Best of luck!"