Tax Pro 157 Madison Avenue, Skowhegan, ME 04976

"Dropped off my taxes with my family in February and they are still not done yet. Have called each month asking about the status and was told that I would be called back when they are finished. It is now almost July. Called today and was told the tax person HASNT EVEN STARTED them. 4 months later. Now I am subject to being fined for not making the deadline. This is ridiculous and absolutely unnecessary. Do not do business with this company if you want your taxes actually done. I will be going elsewhere next year, and so will my family."

"Been over a month since sending taxes in. Have got no response. No help. Absolutely useless place. Try to call and their mailbox is full. Can't even leave a message. Their hours are absurd. Closed friday thru Sunday. The person doing the taxes is in florida so you can't visit them and get a face to face. Take my advice and go anywhere else. 3 calls and not one were returned. Worst place and their 2.8 rank is to high. I'd pay to never have sent my taxes here. Literally I'd PAY to never have done business with these slackers."

"Most unprofessional person I have ever had to do business with and won’t be again. Accountant in Skowhegan office no longer works there and he is doing your taxes from Florida. So you can’t very often talk to him and when you do you can’t believe a word he says."

"I went to Tax Pro to make sure things got done fast and correctly. With 1 W2 and no extra paperwork, I thought it would be relatively cheap. Boy was I wrong. $300+ to be taken out of my refund. Wow, that's a bit much for a five minute filing. A couple of weeks later I got a check for $28 in the mail from the IRS and thought that was the end of it. Then comes today when I'm woken up for a collections call. I did not receive a prior bill or notice, they simply sent it to a debt collector. I've got no problem paying for a service I asked for, but the price, the complete lack of communication, and now the collections has made me realize that I'm never going back to these guys and I'm spreading the word. $300 turns out to be my stupid-tax to find out I could easily do my own online."

"This was our first and will be our last year using TaxPro to do our taxes. We decided to try this place due to having quicker appointments then our regular accountant. However, I wish we would have waited. When we called to book our appointment we were told that the tax fee varied and couldn't even give us a ball park figure at to what this would cost us, we figured it would be a little higher than our usual accountants fee. Getting our taxes done was very quick (only positive) but even when we were finished doing our taxes, no one knew what the fee was. The accountant suggested that we added something on to our small business to increase our refund, so the next day we brought in the information for it. She said she would call us to talk about the result at the end of the day, well almost a week later we received a call to come pick up our file. There was no further discussion about whether or not the extra information helped our refund (obviously it didn't because the refund number didn't change), and we were charged over double what we have ever paid. Making us wait almost an entire week for a response on when our taxes were done, than not evening talking with us about the change in our tax refund and charging us an extreme hefty fee... No thanks, I'll take my business else where!"