United States Postal Service

"Wells Post Office delivery method and explanation 1. Unable to deliver = didn't want to/maybe another day 2. Front door/Pathway not accessible = didn't wanna walk today 3. Unable to deliver - Pickup at carrier facility = didn't want to deliver, but want Amazon to know its not our fault. This is just packages and not the regular mail that 50% of the time ends up in a neighbor's mailbox. Is their business just delivering mail and packages? Would Domino's still be in business if you ordered a pizza and they stated... unable to deliver, but maybe we'll drop it off in the next 2 days. Wells Post Office needs an complete overhaul. I'm sure, like every other business, they have trouble finding people. However, in such chaos, why would people apply! If you can't get the help, maybe state you can't handle the volume. I know its mostly an admin issue, as a poorly run businesses never find good help... they go out of business."

"Awful. Just Awful Service. Frequently deliver packages to the wrong address regularly damages packages. rude staff when you try to go rectify the situation. I'm not usually one to say this but pretty much everyone i have ever ncountered that works for the wells post office should just straight up be fired."

"Came to the post office (Wells) to get mail that is being held. It’s been more than 30+ minutes waiting with literally no one in line. Staff seems unconcerned. Rang bell to whomever is in the back twice with no response. The employee in front is basically just sitting there doing nothing. I understand that it can be short handed. Staff should be cross trained. Three people here in the same situation. Just waiting, waiting, waiting.. Jack Murray is apparently the manager in the back ignoring all the requests for service. Worse post office ever."

"I had a post office box in Wells, and received notification that it would be expiring by the end of the month. I was to fill out the card to renew and return with a check to cover the next 6 months, I did exactly that right away. I received a phone call yesterday, the amount had gone up significantly and I owed them more money because I didn’t get the check to them before the rates went up. I sent that check out weeks before the due date. Post office was slow to open the envelope and apply it to my account. So unfair. The woman on the phone was discourteous, unprofessional, confrontational and unwilling to admit they were wrong, I’ve had to cancel the PO Box. I wonder how long it will be before they return my check."