Granite State Shuttle Services

"Drivers Beware: They'll work you around the clock if you are dependable and they get busy. Final 3 days there I could only get 3 hours sleep. Regular shift, multiple extras after and early morning calls for runs didn't permit such basic human necessity. Body shut down on way back from a delivery took a 2 hour nap roadside. Thought I was going to get a job performance and safety award but instead got canned. Owner "couldn't fathom the extra 2 hours" and the office dispatcher refused to confirm my timeline reasoning. I did my morning to early noon shift Sometimes 3-4 extra deliveries And a bunch of early morning runs But one thing goes wrong and they flip the script at the flip of a switch. Especially if you stand up for yourself and don't just slink back like a kiss up."

"They delivered our package multiple times to the wrong address. They just left it on the sidewalk at a business that is not even on the same street as the drop off location. They also lost the package of paper for a week prior to this before leaving it in a completely random spot on the side of the street."

"We should be allowed to give negative stars. This is the worst shipping company. They are refusing to give us our packages in a timely manner. Staples said two days shipping. That would have been the 4th. Come the 7th I had to call multiple times to find out about our packages. Come to find out they lost two of our packages and only had one package. Finally came about 4:30 with just one package. So we had to contact staples, they do a reship supposed to come today. Call once again since items have been on truck since Wednesday now Thursday. Oh we don’t know if they will make it today and they may not make it Friday. Then we are closed Saturday and Sunday. All due to a snowstorm that happened on a Saturday when they are not opened. At this point I’m convinced they are refusing to actually give us our items. We had to contact staples once again. Had to do another ship but this time it will not be with this company. We are hoping the new company may actually give us our products."

"Worst vehicles. Some vehicles they have somehow passed inspection with check engine lights on and the rear door held closed by seatbelt. Leaving packages on dock several times without notifying customer they dropped off and driving away. Staples should fire them and find someone better and have more customer mind set. And one of their drivers delivered a couple of times smelling very unpleasant."

"Third day after the promised day of shipment, still not here. I Called the dispatch center to find my package, I spoke with Mark and was placed on indefinite hold. I called again and spoke with Ashley, she put me on hold and then hung up on me. I called again spoke with Mark again and this time he took my number, he was going to call the driver and call me back. I got a call from Tracy, she said my package was still at the warehouse and I could pick it up. I am not really sure why Staples uses this company to ship things when they don't ship anything, they keep them in the warehouse. I would not recommenced this company to do anything."