UPS Customer Center
72 Flightline Drive, Auburn, Maine 04210
About the UPS Customer Center
The UPS Customer Center located at 72 Flightline Drive in Auburn, Maine, United States, is a convenient facility for all your shipping and tracking needs. Our friendly staff is ready to assist you with sending and receiving packages, as well as providing information on UPS services and solutions. Whether you're a business owner or an individual looking to ship a package, our Customer Center is your one-stop destination for all things UPS. Visit us today and experience the efficiency and reliability of UPS shipping services.
Photos of UPS Customer Center
72 Flightline Dr, Auburn, ME 04210, United States
Opening hours of UPS Customer Center
Monday:
17:00 - 18:00
Tuesday:
17:00 - 18:00
Wednesday:
17:00 - 18:00
Thursday:
17:00 - 18:00
Friday:
17:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"For the second time in a month, a driver delivering in South Paris, Maine has left a package leaning on a garage at the end of adirt driver clearly marked "no trespassing ". The address on the package says Rose Lane. It's located at the other end of Brett Hill Road. Please alert the driver he is trespassing, and can't depend on his gps... Thank you!"
"It took 10 days to receive a package from Maine. I know it's pretty far from Maine but damn it felt like it took forever! I'm glad I received it and it wasn't damaged. Some packages in the past have been damaged upon getting here."
"UPS not only smashed my package, they left it in the rain then demanded proof it was damaged, which I provided! Their own driver took a picture of it in the rain in the driveway. Flash forward to another package that was supposed to arrive yesterday for my birthday. They LIED and said they attempted a delivery then a guy called from an unknown number (coward) that I can’t call back. They said I could pick it up! No, not driving two hours UPS at 5:38 at night on Saturday at a moments notice because your delivery person was too lazy to deliver it. Do your job UPS. This is why I only use them if there is no other choice, Auburn UPS is the worst."
"I have one driver out of Auburn who stops at my house and gives me my package. Delightful. He gets the stars. The THURSDAY driver, however, leaves my packages 1.5 miles from my house, on the side of the road. UPS customer service is ZERO help and gave me the number of a UPS store in Brunswick instead of the UPS hub in Auburn. My second call to customer service left me on hold for 25 minutes because I asked to speak to a supervisor. Too bad we can’t choose the delivery service. FedEx delivers all the boxes, on time, at my house."
"My package wasn't delivered because I confirmed my address as written when requested. I had a feeling that would happen so I tried to wait for the driver so we could correct it together. I missed him by less than 2 minutes because I'm operating a business. So I called the clearly international number provided. After 45 minutes on the phone I was told Gwen from local would call me so we could get this sorted. I received no call. My tracking was not updated until 10 minutes before my business closes. I am now being told that because local needs their days off on the weekend, I have to come in on MY day off to potentially receive a package that I'm sure, despite its bright orange color, will go missing between here and there. I have made no less than 7 phone calls trying to get my package from 7 gd miles away but I'm forced to only speak to people 4000+ miles away or attempt to have a text conversation with someone who's only going to respond once every hour. They're shielding local management and paying people in India and our local driver pennies to deal with us instead. No wonder the drivers are going on strike. Watch, they're going to respond and tell me to contact them via Facebook, Instagram, or Twitter. Because UPS doesn't give a flying F*** about my business or yours. UPDATE 6/19: They "Attempted delivery" 2 hours before the mall opens today. I'd also like to note that I was correct and they responded to have me DM them, showing they didn't even read the review."
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