Masconomet Healthcare Center 123 High Street, Topsfield, MA 01983

"Our Mother/Aunt, K. Joyce M., was a resident at Masconomet Healthcare Center for about 3 years. Masconomet showed nothing but outstanding care and compassion towards her and our family right up until her final days. We always felt safe and content knowing that she was in the care of the outstanding nursing staff 24/7. Ryan L., the Nurse Manager, was attentive and compassionate for the entire time she was under his care. He always followed through to ensure Joyce’s care was complete, making her reach her goals and keeping her comfortable. Nurses including, but not limited to, Melissa, Emily, Cameron, Amanda, Joyce and Maria had skills that were outstanding and attentive at all times. The Certified Nursing Assistants; Logan, Rebecca, Ivone, Rachel and especially Martha, were incredible and caring beyond words. Aside from the Nursing Department, Housekeeping, Culinary and especially the Activities department were impeccable. We know that our Mother/Aunt completed this life’s journey comfortable and with the utmost dignity, with the credit going to those who deserve it, the employees at Masconomet Healthcare Center. We would recommend Masconomet to anyone who wants their loved one to feel respected, cared for and loved by the staff working there. Thank you to everyone working at Masconomet for everything you all have done. As a family, we are VERY grateful."

"They do good with all people. They lady at the front desk welcomed us with a smile. My grandma is doing great she has everything she needs"

"Beyond expectations!!! Masconomet Health Center…My fourth rehab experience in two years. If you can imagine the perfect care situation…this is it! PT, OT, Social Services, Nursing and CNA’s are your happy associates ; which is why the patient receives all that they deserve! A diamond in the rough! Who knew?"

"My mother went to Masconomet for short term rehab and then transitioned to long term care there. They have many professional and dedicated staff that offer very compassionate care. During these unprecedented times it is comforting to know that Mom is as safe as she can be and well cared for at Masconomet."

"My mother was admitted to Masconomet after a serious illness. During her 83-day stay, she received excellent and compassionate care. The Nursing, Physical Therapists (PT), Occupational Therapists (OT) along with administrative teams treated her with respect and dignity, and they brought her to a level where she could transfer to an Assisted Living facility in her hometown. The staff made it a point to keep us up to date on my mother’s progress. There were periodic teleconference team meetings with subject matter experts from Nursing, PT, OT, and administration all coordinated by Beth Roberts (Director of Social Services). In all cases, the team acted with the utmost professionalism and empathy. My mother was part of the meetings so she could provide her input, and she was always very positive about her care. In addition to excellent healthcare, the staff demonstrated their willingness to adjust to special circumstances. When there was a death in our family, they allowed an unscheduled in-person visit with my mother rather than notifying her over the phone. Although it was difficult news to absorb, she had one of her daughters there to comfort her. On a happier note, when her grandson got married, the staff made special accommodations to allow her to view the wedding live over the internet. She was thrilled to participate virtually in this momentous event. My mother and I are truly grateful for the exceptional care she received at Masconomet. Dennis Morrison"