Charter Health PC

"Love this place. Special thanks to Dr. Alla Guenin and Anna and Diana and Amy"

"Called to set up an appointment as a new patient, the receptionist did not help me at all and had absolutely no idea what health insurance plans were accepted here. Told me to call my insurance provider and give them the drs names to see if they’re covered. Super unprofessional right off the bat, so I guess I dodged a bullet here."

"Inquired for an appointment online and got a call immediately after they opened; Amy, the associate that called me and helped me set up an appointment was amazing. She listened and understood my situation and got me the care I needed without the typical hospital booking BS. I inquired for an appointment/online account at over 6 different local hospitals including MGH and Amy was the first to call. Phenomenal service and a big thank you to Amy for doing her job so sick people like me can take a breath and relax."

"Called to book an appointment with a nurse practitioner and was told over the phone that having a different pcp would cause no issues with scheduling and coverage. got a call the day before my appointment telling me they cancelled my appointment for that reason. very upset and disappointed, i really needed an appointment before going away- all other doctors in the north shore area are booking 6 months out."

"The level of care and service is remarkable. I had a PCP for several years and decided to look for a new PCP because I realized I had no relationship with my physician. In only a few short months with Dr. Jeppesen and Charter Health I have already built a relationship of open communication and trust. Highly recommended; a truly different experience in a good way."