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Linden Tree Family Health Center
2444 East Main Road, Portsmouth, Rhode Island, United States
About the Linden Tree Family Health Center
Linden Tree Family Health Center is a trusted medical institution located at 2444 East Main Road in Portsmouth, Rhode Island. Our dedicated team of doctors and health professionals provide comprehensive and compassionate care for patients of all ages. From routine check-ups to specialized treatments, we are committed to promoting the health and well-being of our community. Visit us today to experience personalized and top-quality healthcare services in a warm and welcoming environment.
2444 E Main Rd, Portsmouth, RI 02871, United States
Opening hours of Linden Tree Family Health Center
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Linden Tree Family Health Center
"So much can be said for just being nice to one another, and while I read all these negative comments about how horrible the staff is and how terrible the office is run, I can't help but wonder how some of those complainers may have been coming into their situations. Sure, you have a need and maybe a frustrating issue and of course your health is of the utmost importance, but the staff is there to convey your message and maintain hundreds, possibly thousands of other cases just like yours. It's taxing, it's difficult, and it can become very frustrating at times for everyone involved, including the staff. By approaching the team with this in mind, I've always been kind and understanding to the point of apologetic for my own concerns and issues, and the result has always been an equally kind and appreciative response from these hard working individuals. Dr. DeLeo is an outstanding physician. She's down to earth and will talk to you like a human being, with compassion and a sense of tension-breaking levity that makes going to the doctor a little less scary. She is a wonderful person with an equally wonderful staff, and they are at their most wonderful when YOU are wonderful to them. I can't recommend this team enough. These people are saving our lives, the least we can do is save them from another tension headache."
"I've had quite a few medical issues in my life and interacted with numerous medical professionals and their staff. Those experiences have not always gone so well and adversely affected my healing. I'm an intelligent and sensitive woman with high expectations of those in healthcare. Dr. Deleo and the Linden Tree Southcoast office have been outstanding in every aspect and have made a positive impact on the quality of my life. I should have weighed in long before now."
"Staff does everything they are capable of and some of the reviews lead me to believe people don't understand the work load an office can have. There is a long wait time, but the doctors and staff genuinely do care about each and every patient. There seems to be more work than employees, but they all make my experience here a pleasurable one. My suggestion? Book appointments in the morning, or bring a book. Schedule annuals a year in advance since they are yearly. Double check on scripts and get a copy of your referral so if the specialist doesn't call you you have the number. Always bring your insurance card. Lastly, ask questions, during your appointment and at check out. Don't leave unless you know you have everything you need."
"I've been going here for years, and it has literally never been anything but a nightmare. The office staff are rude, whenever you have an issue they claim to not know what you're talking about and are not willing to help or work with you to resolve whatever is going on. Getting them on the phone is more difficult than getting Barack Obama himself on the phone, especially if you happen to call during their absurdly long lunch break during which their phones are completely shut down. Most recently, they have failed to send an insurance referral for me to a specialist- a referral that I have been requesting for 6 months. They've told me multiple times it was "all set", and then the next thing I know, the specialist is telling me they haven't received the referral and have also not been able to contact the linden tree office because no one answers the phone and no one returns messages. Do yourself a favor and do NOT seek medical care here. The whole place is a disaster and everyone working here is incompetent."
"Linden Tree works as a strict business neglecting patient care! Staff is terrible and completely unhelpful. I have been to this heath center since I was a child but upon attending the University of Rhode Island for the past 4 years I have seen a physician on campus. When I called this afternoon (Friday) to get an appointment because I am an asthmatic who is suffering from this humidity. I was told very rudely that since I have not seen a doctor in three years I would not be able to see anyone until August. I explained that I was very uncomfortable and that my prescriptions were low. I was basically told that was too bad and that I could either go to a walk in clinic or the hospital. I immediately called South Coast Physicians and as a new patient I was given an appointment for Monday morning. I would not suggest anyone visit this facility unless they like horrible service, waiting for hours and people speaking down to them. Whatever happened to helping people who were sick?"
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