Riverside Medical Group
275 Varnum Avenue, Lowell, Massachusetts, United States
About the Riverside Medical Group
Riverside Medical Group is a trusted healthcare institution located at 275 Varnum Avenue in Lowell, Massachusetts, United States. Our team of dedicated doctors and healthcare professionals provide comprehensive medical care and services to patients of all ages. From routine check-ups to specialized treatments, we strive to ensure the health and well-being of our patients. Visit Riverside Medical Group for personalized and compassionate healthcare in a convenient and comfortable setting.
Photos of Riverside Medical Group
275 Varnum Ave STE 101, Lowell, MA 01854, United States
Opening hours of Riverside Medical Group
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Riverside Medical Group
"I have dealt with a number of the staff at the Lowell Offices as well as the Dracut offices for over 12 years now and I have never had any problems. The doctors are friendly and take their time with you when you have any concerns. The NPs have also been very kind, understanding and knowledgeable. Medical assistants always greet me with a smile. Even when Covid/Flu is/was at it's peak, they still provided stellar care. I am extremely pleased with this office and have no intention of leaving. Trust me when I say, if you're looking for an excellent healthcare that cares about YOU and not just a number, this is the practice for you."
"Dr clay is my Primary and she makes me feel like I'm her only patient. Love her and the staff. Always had efficient time and they are all so helpful and on top of things."
"This place has really gone downhill. The office staff often hang up on calls or just transfer you around to phones where nobody picks up. The new medical staff are not compassionate or care for overall health and well being."
"I used to see a dr miniati, after she left, idk if the staff left with her because it’s a MESS. clear instructions are completely ignored. How can a Dr’s office not know how prior authorizations work? Admin staff speak over you, don’t let you get a word in and when you attempt to speak you are silenced by them transferring you and sending you to someone’s voicemail. When you use the portal to email them, clear instructions are ignored. I’m at my wits end, i’m so beyond frustrated with how the office staff is treating me."
"Docs and Nps are okay (not good or great, just acceptable) but other staff leaves something to be desired. Long wait times whenever you call. You get transferred around and if you leave a message it’ll take a while if you ever get a call back. Don’t even bother with their portal, messages remain “unopened” (yup we can see that as patients) for days and then no response is offered. Worst pcp group I’ve ever been with."
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