UMass Memorial Medical Center - Memorial Campus
33 Kendall Street, Worcester, MA 01605
Location & Phone number
33 Kendall St, Worcester, MA 01605, United States
About the Business
UMass Memorial Medical Center - Memorial Campus is a renowned health institution located at 33 Kendall Street in Worcester, Massachusetts, United States. As a leading hospital, it offers a wide range of medical services and cutting-edge treatments to patients in need of quality healthcare. With a team of skilled professionals and state-of-the-art facilities, UMass Memorial Medical Center - Memorial Campus is dedicated to providing exceptional care and improving the well-being of its patients.
Reviews
"Worst customer service ever at the OBGYN office with Julia Redgate. I was there for an appt which I had to wait 3 weeks to be seen. I gave them my insurance over the phone. They did not try to verify my coverage or call me to follow up. When I got there, they made me wait half an hour to verify my coverage. I called my insurance company and they told me it’s active. They would not speak on the phone to my insurance and then told me because I took so long to verify my coverage, they have to reschedule me. They said because their insurance person wasn’t working today that they couldn’t figure out why they can’t verify my active insurance. The medical staff were careless and dismissive. They did not care about my needs and didn’t care that I had call out of work to be seen for an appointment I made so far in advance. I tried to be patient but as someone who’s in the medical field and I check insurances as well, they would not work with me. I told them there are ways to verify coverage but their response was “we’re not equipped to do that.”"
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