Bank of America (with Drive-thru ATM) 110 Maine Street, Brunswick, ME 04011

"I have recently filed a claim and the credit card service over the phone gave to the run around and denied the claim to the transaction I never received. However, I explained the situation Ms Night, the financial advisor in the Brunswick branch. She listened to details and acted promptly and decisively to help me resolving the issue. I don’t know how the outcome would be yet, but she is a great advocate for the client and I am very impressed."

"Sat in the Brunswick Maine branch for 20 minutes, never even acknowledged our presence. Certainly helped us make the choice to move ."

"This bank will not stop sending the previous owner of my home offers. They were sending what looked like statements for years and I had to literally bring the statement down to the bank and tell them to stop, & it still took another year. Clearly now they’re just credit card offers, we all get them. The Bank of America sends them to me as well at this address, but still sends stuff to the former owner here. It just makes them the most unintelligent bank I’ve ever heard of. Nobody else is sending stuff like that here. Just Bank of America. The response is just as unintelligent. My name is clearly Justin. They sent me information to stop emails. This review is clearly about them sending paper mail including somebody else is bank statements. This person hasn’t lived at this address for nearly 10 years. There is no acceptable excuse."

"Terrible Customer Service. Not only did they try to turn me away at the door. They closed my account for withdrawing my own funds. Their reason is this "You used Zelle" a third party app that bank of america themselves promote all over their website/mobile app... I called about 20 times to only get hung up on or to get transferred to absolutely nowhere. Once a fax numher, second a disconnect, third another hang up. I Do NOT recommended this bank or this branch. The staff there are miserable an rude."

"I have been a BOA customer for many, many years and have always had a pleasant experience however, since moving to Brunswick it has been nothing but awful. I have been trying to schedule an appointment with Will and never get a return call. Nothing but poor customer service everyone looks so miserable. I only wish there was a branch in freeport."