TD Bank

"What kind of bank doesn't have ANY form of ATM for after-hours transaction. No pre-lobby ATM. No Drive-thru ATM. If they aren't open, you're SoL, and no other TD bank available for dozens of miles. Never even seen another TD like that in my life. As inconvenient as Banking could possibly be in Kennebec County."

"Absolutely horrible customer service for very simple banking transactions! I don’t have any loans or need to borrow money. A simple withdrawal from one of my accounts that has more than ample funds is a challenge. Vanessa is rude and condescending! Zero stars is more appropriate!"

"A service fee of $15 was applied to my account every month during the pandemic. I left a negative review in a survey so the manager at this location reached out to me. She was "sorry for how I felt" but it was my fault that they were taking my money and I wasn't letting them know that I was in a financial hardship due to the worldwide pandemic. People who kept their jobs during the pandemic were lucky but if you had limited income and were a TD customer you were double screwed. She offered no resolution and repeatedly let me know that I had to maintain the minimum balance to avoid those service fees. Thanks for nothing"

"If I could give 0 stars I would, the manager and one of the tellers with blonde hair and glasses was very rude to me. I was trying to pay off an account that I owe money to and she denied me 2 days in a row just because I had a out of state license and a different address on my check I was trying to deposit. She asked me why did I move so many times and that definitely was not her business. Poor service and Augusta TD bank is horrible!!"

"I am a small business owner in Augusta, Maine. Have been doing my business checking with TD Bank on Western Avenue for several years now. Very friendly staff all the way around. Their ATM machines at all of their locations have deposit capabilities both in the form of cash and checks. That is what keeps my business running smoothly. If any small business owner is looking for a great institution to bank with, go see Vanessa or Chris at TD Bank in Augusta, Me. Very good people."