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Dirigo Federal Credit Union
20 Washington Street North, Auburn, Maine, United States
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About the Dirigo Federal Credit Union
Dirigo Federal Credit Union, located at 20 Washington Street North, Auburn, Maine, United States, offers simple commercial solutions for success with flexible terms and no application fees. They make car financing easy and offer a Platinum Credit Card for responsible spending. With over 250 locations, they provide access to the largest surcharge-free ATM network in Maine through the SURF Network. Additionally, their 5,000 shared branches and Co-Op's over 30,000 ATMs give customers more direct, fee-free access to their money than most traditional banks. They also provide information on avoiding imposter scams and fraud activity, such as scammers using Consumer Financial Protection Bureau employees' names. Visit Dirigo Federal Credit Union for all your banking needs and trust in their reliable services.
Photos of Dirigo Federal Credit Union
20 Washington St N, Auburn, ME 04210, United States
Opening hours of Dirigo Federal Credit Union
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Dirigo Federal Credit Union
"I applied for a loan and Kristen helped me. She was kind, and extremely efficient. I applied, was approved and signed the paperwork within 2 days which would have been much sooner if there wasn’t a delay on my part."
"Girls at the counter are pleasant just not too smart. They have my loan payments all messed up"
"The employees on site are extremely helpful and pleasant! They, however, need to keep up-to-date on some of their policies. They put a hold on my account for 3 months for a social security deposit They "assumed" was an overpayment. When I called them to find out why they still held it even though I have a letter stating it is not an overpayment the person I spoke to was rude. He released the funds but made the statement that he knew who has the money when the treasury department comes looking for it."
"Pros: The people you speak with are nice and professional. Cons: They're policies are not customer friendly. A good example of this is the Fraud Alert that will shut off your card without immediate notification or online support. If your card gets pinged for possible fraud before 8 AM (CS start time) you're out of luck if you have to use it for something else. Considering many people live lives outside "normal business hours" this is exceedingly hindering. I honestly wish I never started banking with them."
"I'd leave zero stars if possible. Apparently there is only one person who knows how to perform "member services" tasks because countless office associates walked by time after time, and it was 50 minutes before one of them asked if I was being helped. This was after I originally went to the teller who informed me that the member services associate would have to help me with an account inquiry. The whole time I sat and waited, the bank big wheel paced his fancy glass office on his bank big shot headset (that he was wicked proud to be wearing) looking right at me the entire time, but not once did it register to him that the ONLY customer sitting in line had been there 45 minutes...Super professional"
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