New Dimensions Federal Credit Union

"My dad passed away. He had been a member of the Scott Paper Credit union for as long as they were in existence. We had set up what we thought was a joint account so when he passed bills could be paid easily. Unfortunately the bank did not do this and now I have to spend more money to get the money that is left in the account. Really amazes me the lack of professionalism on their part. If you must bank at this establishment and you have a situation where you handle your parents affairs make sure the account is joint. Do not trust them telling you it is completed as a joint account because evidently some of them do not understand the difference."

"As a long time, client of the former Taconnet, federal credit union, I am incredibly disappointed! If you have time to waste, this is the place for you. They also recently denied having messed up an $8300 deposit to my HSA account. This, despite the fact that my financial advisor and TD Ameritrade indicated that they had done their due diligence. Incredibly frustrated. Miss all the great employees that have been purged."

"This is my favorite and most trustworthy financial institution! They really care about their members and helping with anything and everything! Banks will always try to rip you off and make money off of you, but credit unions are the best! Especially this one! I highly recommend this place to anyone buying a home car savings ect."

"My family has been a member of Taconnet for a very long time. My father's account number was a single digit and mine was a double. It was always a community owned family oriented credit union. I was against the merge with New Dimensions and it is proving to be my instinct was correct. The quality of service has gone way down, I swear I don't see the same person twice at the Winslow branch. Most of the staff that was there, aren't any longer. The policies change every time I turn around. To now be just a number is not what I consider a friendly place. There are a small number of the "taconnet" staff somewhere I believe but it's not a place I enjoy going to any more. Friendliness is not there, the feeling that one belongs and had an ownership in is no longer there. Grown too big."

"Was lied to by the vice president of this institution, in order to get us locked into a high vehicle payment. She assured us we could refinance for a much smaller payment after 6 months, then told us what we owed was far more than the vehicle value. We had a large roll over to begin with, and she had to of known it when she told us we could refinance in 6 months. Took me over a half an hour just to get a manager to approve raising my spending limit on my debit card, and over all just can't seem to trust them to follow through with what they say. Decided to find a place to handle our business account that appreciates our business."