Spaulding Rehabilitation Hospital

"My wife had major back surgery and she was released to Spaulding for intense rehab. Almost from they day she arrived, they decided she was going to be released on a specific date to a skilled nursing facility (SNF) before they even started to work with her. After the first two days, they said they had to release her under Medicare guidelines because she could not do 3 hours a day of therapy due to her pain. By day 3, she was able to do the therapy and they said she was making good progress, but they were still going to release her on the scheduled date. In my conversation with her doctor, he agreed she would benefit from the 3 hours of rehab they provide as opposed to the 1 hour of rehab she will get in a SNF. He eventually admitted that Medicare was dictating her length of stay. After leaning on the doctor, he admitted he could ask Medicare to extend her release date, but in the end, he refused. Apparently, even though the patient care is excellent, Spaulding is more concerned about not making waves with Medicare even if it means shortchanging the patient on the care they agree she would benefit from. My next step will be to contact whoever is the head of the Spaulding system."

"This is probably one of THE BEST rehabilitation centers in Massachusetts and is absolutely the best I've ever been to! ALL of the staff from Security guards to the doctors seem to be The most genuinely nice and caring people that I have ever met...! EVERYONE on staff has no problem with talking to you and getting to know you and your issues/problems and do their very best to help you,from pain management to Logistics this place tries thieir hardest to accommodate you! If I was FORCED to find something wrong with thos place then I'd say the food could be better,I'd rate it a " C" however they do their best for you foodwose as well.....if you find something you enjoy they will give you extra if asked AND IF your Diet restrictions allow certain foods, that's the most important thing! Although I never want to be In a facility like this again for this type of injury if I ever am this is the place I would recommend and want to go to all of my friends and family!"

"Was referred by my primary to Spaulding for OT for a hand wrist injury. Based on my initial consultation I didn't think my OT was a good fit for me, or that Spaulding was a good fit because of the lack of flexibility with their scheduling. I called after one appointment and cancelled future appointments - not impressed and would not recommend this rehab hospital... this facility is much to busy to offer the care that I'm looking for as a person and a patient."

"Outstanding care in every way! I spent 3 weeks inpatient & several months outpatient here in March 2019 after a bad ski accident (compound fracture, broke my tibia & fibula as well as my wrist). The care I received both inpatient & outpatient was beyond excellent! The staff I worked with here were angels who worked night & day to help me get well again, physically, mentally, emotionally & spiritually. I can honestly say they're miracle workers!"

"My wife had a stroke and was being released from an intensive care unit and I had to make the perplexing decision as to where to send her next. I choose the Spaulding Acute Rehabilitation Hospital in Sandwich, MA. It was the best decision of my life. This was realized the moment I stepped through the front door. The Pandemic has created may complexities, especially for health care facilities. The security staff where there to explain the regulations, and were most helpful and understanding. When in her room, she was given the best of care by the nurses and their assistants. If she needed attention, staff responded immediately even in situations where they were not assigned to my wife. The physical therapy teams were extremely knowledgeable and personable. She made great gains while under their care. Most notable and comforting were the opportunities for me to come in and watch the staff in action, and receive direct feedback. The doctor supervising her care made frequent updates and was receptive to meeting with my wife and I. Wish I could cite specific individuals but I have a fear that I may miss some. I would like to think you know who you are. Special thanks, Peter Fletcher"