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Methuen Pediatric Therapy LLC
100 Milk Street, Methuen, Massachusetts, United States
About the Methuen Pediatric Therapy LLC
Methuen Pediatric Therapy LLC is a leading health institution located at 100 Milk Street in Methuen, Massachusetts, United States. Specializing in pediatric therapy, their team of experienced professionals provides top-quality care and support for children with a variety of developmental and physical challenges. With a focus on individualized treatment plans and a warm, welcoming environment, Methuen Pediatric Therapy LLC is dedicated to helping children reach their full potential and thrive.
Photos of Methuen Pediatric Therapy LLC
100 Milk St, Methuen, MA 01844, United States
Opening hours of Methuen Pediatric Therapy LLC
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Methuen Pediatric Therapy LLC
"I truly love this place. I love how friendly they are to the children and how welcome they make them feel. My son has learned so much during his time here. I also like that they have a play area for the children and good amount of seating for the parents. My son can play and keep busy while we wait for his appointment. Staff are so friendly and kind. If you sit in the waiting area you can experience it how the staff talks to the parents and children. Great quality service all around. Some of the staff try their best to translate for Spanish speaking parents and I love that too."
"Initially I was pleased with the services at this facility. We had been bringing our autistic non-verbal 3 year old since the Spring of 2023. He started with speech twice a week and then we added OT. During this time there was a lot of turnover with staff. My son would start to get comfortable with a therapist and then they would resign and he would be assigned a new one. I was very understanding and willing to change appointment days/times because it’s difficult to keep staff these days. There were quite a few times that I received phone calls the day of appointments that a therapist had called out and they couldn’t accommodate my child’s appointment. Once again I was understanding of unforeseen circumstances. Now, during the fall flu season my child has been sick quite a few times and I have had to cancel a few appointments. During our most recent cancellation, we informed there would be a $25 late fee for cancellations with less than 24 hours notice. I signed this policy and completely understand my responsibility to adhere to it. However, it had never been mentioned prior to this cancellation. It’s not about the money at all, but the lack of communication from the office staff and lack of empathy and compassion. Our child was in the ER in Boston prior to this cancellation. I emailed the staff the following with no response or follow up and the funds were immediately deducted from my account: Thank you for your prompt response. May I ask why this is the first time you are enforcing this policy? Had I known I would have canceled yesterday while we were in the ER in Boston. I assumed my child would be able to make today's appointment since I sent him to school. But I got an email from the school that he was worse and was falling asleep on his table. This isn't about the $25, I only question why this is the first time the policy has been mentioned or enforced where my child has been sick before and it was not mentioned. The $25 can be paid from a card on file if there is one or I can make a payment over the phone if need be. Just to confirm, any further missed appointments for illness will be charged $25? Needless to say I’m extremely disappointed with this therapy as I have referred many patients to them. Very unfortunate."
"Although my son has not completely adjusted coming here yet, this week was progress and I am so happy I read reviews first and chose Methuen pediatric therapy to bring my son for OT and speech. Everyone is so sweet and even the therapists that don’t work directly with my son know his name. Everyone is so helpful and knowledgeable and the place is so amazing inside with such a nice waiting area, play area, swing, and toys and games everywhere. It’s so clean inside and it’s truly such nice place and I am so happy I decided to bring my son here."
"I absolutely love this place. From the moment you walk in, it's clean, the receptionist always has a smile on her face, and is a caring environment. My daughter has OT and ST. She absolutely loves the ladies who work with her. They are so brilliant, and compassionate. The play area for the kids in the waiting area is full of comfy pillows, books, couches and comfy chairs. The people that work here definitely make a difference in my daughters life, they are very hardworking. I honestly wouldn't go to another place. I feel so comfortable and thankful having my daughter come here."
"Im very proud that my Son attends Methuen Pediatric Therapy, there isn’t any other place I would recommend but them, everyone is friendly, supportive and understanding. Ever since my Son started he has improved a lot and fairly quick on his speech and fine motor skills. Every therapist who has worked with him has shown interests in him and shown him patience. They also updated the place making it feel much more welcoming for parents and the children."
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