East Coast Mental Wellness
1 Richmond Square, Providence, Rhode Island, United States
About the East Coast Mental Wellness
East Coast Mental Wellness is a leading mental health institution located at 1 Richmond Square in Providence, Rhode Island. Our dedicated team of professionals is committed to providing high-quality mental health services to individuals in need. We offer a wide range of services including therapy, counseling, medication management, and support groups to help our clients achieve emotional well-being and improve their overall quality of life. At East Coast Mental Wellness, we strive to create a safe and welcoming environment where individuals can receive the care and support they need to thrive.
Photos of East Coast Mental Wellness
1 Richmond Square #350W, Providence, RI 02906, United States
Opening hours of East Coast Mental Wellness
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
Day off
Sunday:
Day off
Reviews of East Coast Mental Wellness
"Well educated, definitively trained, and mission driven clinicians and staff are what one may expect from East Coast Mental Wellness. With hands on management involved in supporting the staff in their patient care, it is nice to see a supportive team approach towards the goals in enhancing ones quality of life. Professional, knowledgeable, goal focused services and support is what should be a reasonable accepted standard of patient care. At East Coast Mental Wellness I believe those fundamental expectations are not only met, but far exceeded in what one hopes for in collaborating towards optimal wellness."
"Using the words "highly recommend" may very well be an understatement! I feel words alone may not do justice to just how compassionate, attentive, thorough, and meaningful I find the clinicians are at East Coast Mental Wellness. I felt the environment to be easily accessible, inviting, private, and clean. Appointments and related administrative tasks are prompt and professional. Moreover, with a staff that not only cares, but welcomes such a diverse group of clients in such a nonjudgmental way was absolutely a breath of fresh air - so to speak. Big thanks for the encouraging & supportive work you provide to your patients everyday, it is much appreciated!"
"I had an amazing experience with East Coast Mental Wellness. The office staff were responsive and helpful and my therapist was amazing. I would highly recommend this agency to anyone looking for a therapist."
"This is one of the more dysfunctional medical offices I have encountered--they were very proactive about making my first appointment, and then as soon as I met with a therapist the receptionist stopped responding to any messages (I initially thought the receptionist was AI based on the texts I received but seemed like a real person the one time I was able to get them on the phone). This made it extremely difficult if I needed to schedule or change an appointment as the therapist they matched me with would not provide a phone number and only communicated through a strange email portal called "Hushmail" that requires multiple sign-ons and did not work well on my phone. This was frustrating because it made it seem like no one had even read the extensive intake paperwork that I filled out before they would offer an appointment--I specified in that paperwork that phone (specifically text) was the best way to communicate with me. I later reiterated with the therapist that email is not a good way to contact me, and she continued contacting me by email instead of phone. In my experience therapists usually try to respect patient boundaries; it's an important part of the therapeutic process, so it was strange to me that this practice disrespects patient communication preferences so unapologetically. I have seen therapists at various times since 2006, and I have never had one without a phone number, nor have I ever had a group practice ignore communications like this one. It seems highly irresponsible, and they did not take accountability when I shared my concerns with the receptionist. I cannot recommend this practice in good faith."
"Awful I was abandoned as a patient after only a week and I was in crisis. I was told "I needed a higher level of care by LCSW genius Georgia Dimatteo. Do not use her ever as a therapist. Her boss Tracy is awful too. If you want to languish and accomplish nothing, this is the place to be."
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