Bridgewell Counseling Services 35 Market Street, Lowell, MA 01852

"Some people have to figure out things alone. There isn't a medicine for everyone. The medicine can help for a while. You will however, eventually crash. Sometimes it's up to you to to do what's best for you and ONLY you can figure that out. Pay attention to the signs and ques. Retrace your steps. Although it took me the past five years to figure this out and they won't take me back, I had to leave this review specifically for Kedar Thomas!"

"Edit there latest game is canceling people's apps without notice and when told you will run out of medication there response is that's too bad call your primary care it's not our problem!!! This place is disgraceful Np take people off life sustaining medications without notifying or informing the patient , plunging you.into devastating withdrawals that threaten your physical and mental health , if you want to lose all stability and become sicker this is the place to be !"

"If I could give negative stars, I would. My mom has been going here for over 8 years, she has had over 6 med doctors because they continue to quit/get fired/whatever. This is leading to her not being allowed to get prescriptions filled on time because the new provider (and I quote) "Doesn't feel comfortable refilling a script without meeting with her first." It's a REFILL, as in she is ALREADY ON THE MEDICATION. So after being told "nothing would change" after her most current doctor left, now she has to wait until a new med doctor is available to meet with her??? This is MENTAL HEALTH. People can't just SKIP MEDS! This facility is NEGLIGENT. DO NOT go here."

"If you need a med provider for your mental health, I do NOT recommend this practice. Specifically the Amesbury, MA location. My doctor went on vacation for a week and the office refused to have my prescription refilled. I went over a week without my meds so I decided to just go off of them completely. I called multiple times with no call back from any staff. The office staff is extremely unorganized. They have called me for paperwork several times that has been sent to them (even with a confirmation of receipt). Don’t waste your time and find a different practice."

"I wish I could them 0 stars! I have never been to a doctors office that is so unprofessional, unorganized and rude! When you call to schedule any type of appointment you have to ALWAYS leave a message because no one EVER answers the phone and if you leave a message they don't respond to you for 2 weeks or longer! If they decide to answer the phone and you so happen to speak to a live person (never happens!) they put you on hold for more than 10 mins which is extremely frustrating. I've had nothing but problems with Bridgewell!! All the providers I've seen there always leave. I've been through 4 different people since I've been a patient there and that has been for over 5 yrs now. Julie Cunningham refused to see me because I refused lab work and asked to speak with her 1st before doing so. Had an 8am appointment wasn't wasn't called back for lab work until 8:18 just to be told she wont see me without that lab work! Have never been asked for lab work the whole entire time I have been a patient here and when I ask to speak to her regarding why I needed to do it she wouldn't even give me the courtesy to even ask my questions! I will never come here again!! I suggest you find any other place to go to besides here. You will die before they even get back to you!! Avoid at ALL cost."