Davis Square KinderCare

"My son started here in august and I must say this daycare has shown love and caring to my son he loves going every day. I enjoy getting pictures of my son through the day. They have great teachers at this center I would definitely recommend this daycare to family and friends. They have helped my son grow in his development within a week of him I started to see a difference. Thank you kindercare for being here to help and care for my child.Mason loves you guys so much"

"Do not bring your children to this kindercare center unless you can verify that they have hired a whole new staff of good teachers and managers and that there is at least a month or 2 of track record of keeping the center open for the hours they quote on their website. We chose to bring our infant to kindercare because it was what we thought was a reputable national organization and because it had the best hours listed (7am-6pm) of any daycare around that we saw….boy were we fooled. We showed up and never had those hours for the entire year we were there. Quickly the hours whittled down to 8:30-5 and eventually the center lost all its teachers due to poor leadership/management. Then they started having unpredictable all day closures and random schedules where our daughter could only come 2-3 days per week. A total nightmare, as we are 2 working parents with high intensity, long hour jobs. I ended up having so much anxiety and stress around last minute closures because sometimes they wouldn’t tell us until the morning of that we couldn’t bring our child in that day. When I spoke with higher level management about these issues, they all played the name blame game. Leadership did not take accountability for the fact that this happened under their watch. I am not impressed and we got out of this daycare as fast as possible. The one good thing I can say is that my daughter met her favorite teacher at kindercare (who now is no longer at the center because of its issues) and still gets to have her as a part time babysitter."

"Quick Read: This center is in a very bad place right now, if you have any other child care options, I would pursue them. Long Read: We started in the infant room and had a magical experience with the teachers there. My son was loved and nurtured and I can not say enough good things about that experience. Once he went into the toddler room, it was very different. There was much less structure and they were not very good at communicating what they were doing during the day. However, the teachers were nice, and our son was with his friends, so we stayed. Then the management issues started. Teachers started leaving in droves and this Kindercare location started cutting their hours. For example, they randomly closed for a whole week and then decided to only open three rotating days a week. It became a scheduling hell trying to find back-up care for different days every week and we were told that this would be for the foreseeable future. All the parents scrambled to find other centers that would take their children, we had to hire a flexible nanny, and none of the teachers that we started with are left. It was a shame to watch this center crumble so quickly. We are now at the Bright Horizons and it is shocking how organized and well-run they are by comparison. The teachers are also so engaged and happy. I feel guilty for keeping my son at such a toxic daycare for so long. If I had realized how little we were getting for our money, I would have left 6 months ago. When I spoke to the District Leader at KinderCare she focused on defending her hiring decisions and blaming the teachers instead of the fact that they couldn't stay open 5 days a week during regular business hours. There are obviously some major issues with the KinderCare leadership and structure. I hope this helps other families make an informed decision and hopefully saves them from the stress, uncertainty, and unnecessary internal strife that we have put up with this year."

"More than half of the teachers have left in a few months and the center is unable to provide reliable care at the moment. We had an issue with the new director too. I would like to bring my child back someday, but things need to improve drastically beforehand."

"We enrolled our daughter back in February and it has been an amazing experience so far. We were hesitant at first based on past reviews but the staff has changed over since then. Abby (the director) was upfront with us on those reviews and explained what they have done to prevent any issues going forward. Abby and Shauna (Assistant Director) do an amazing job with communicating about what is going on at the center. They also respond quickly to emails. All the teachers have been great (infant room and toddler room) and our daughter enjoys going to daycare each day. They update the app throughout the day with diaper changes, food, naps and pictures. It’s fun to see her interacting and doing activities. I am very glad we chose Davis Square KinderCare!"