Bob & Terry's Ski & Bike

"This is yet another local bike shop that doesn't want to be bothered to work on bikes, especially if you have an old bike. If you have an older bike with a problem, find another shop or try to fix it yourself. I stopped by here to get a part removed and the guy literally said to me, " I guess you'll just have to live with it". Great customer service. How lazy is that? I don't know how this place is still open. If I could give zero stars I would."

"Walked in without a reservation as another shop botched my rental and was helped immediately. They had one medium full suspension bike available and some good advice for local trails to ride. Had an issue with the bike after a couple of runs and they worked to fix the problem-when they couldn't fix it they offered me another bike and I kept on riding. Great shop, nice people. Highly recommend them."

"These people are greedy and gruff. Was the only person in there and they were rushing me like they had somewhere to be. All I got was the $25 rental package and a helmet that they didng give me, for a grand total of $34. Today I woke up to see a $80 charge!?!? Rented them for a day and brought it all back on the same day. The cherry on top was when I told him to have a good day he rudely snapped back saying bye. People of the like don't deserve your hard earned money. No one likes suprise charges. They will be hearing from me."

"Great service. I worked through Terry. Had my touring bike serviced and also purchased (initially on line, and then through B&T's because they gave me a much better price than Amazon) a high-quality child buggy trailer. Fast, friendly, knowledgeable. My bike was tuned perfectly."

"I am local to Conway and just bought a bicycle from this venue. First, the young man who dealt with me was excellent. His personality is great and he offered superior advice and recommendations. Recently, I met Terry who is simply splendid as well. The business will take care of needs and conduct themselves professionally. You'll find them likeable and personable."