Sam's Auto

"I've been getting my state inspections here, they also rent uhauls, sell gas, and repair vehicles. The service seems fair, honest, very fast."

"Owner was late for pickup and very rude. Boasted about being a top 100 uhaul distributor. Added 20 miles to my trip at the end of it when ringing me up. After looking at my contract, I realized the “starting mileage” was incorrect, ended up paying an extra $50. Truck also would not start multiple times."

"Rental pick-up given to my son and me with a QUARTER tank of gas. We drove a total of 50 miles. Put in 5 gallons of gas to bring the tank back to a QUARTER. When we brought the truck back, told agent ("Kristin") we had put gas in, she affirmed everything OK. Learned when I checked the invoice on line (and my credit card number) there were 2 charges: $84.17 (correct amount for the total rental) and another charge of $119.93. ???? Called--Kristin told me it was the charge for gas since I had started with a full tank. BALONEY. My son and I will both swear we had only a QUARTER tank to start. Kristin did not do her job and check the truck before we left. If I do not receive a refund, IMMEDIATELY, of $119.93, I will (1) ask for a hold on both charges from my credit card company and (2) file a consumer fraud claim with the MassAG (Consumer Fraud Dept) against U-Haul, the gas station, and Kristin. This is felony theft. Also, Kristin's treatment of me will lead to a second complaint to the AG for age discrimination: I am 77."

"100% Recommend Sam's Auto. I found this place lookin for a Uhaul to rent. The guy, I forgot his name, helped me promptly and was super chill haha. Considering the stress of moving, it's nice for him to answer all my questions and make the rental process super easy. The Uhaul van was clean and well maintained. Returning the Uhaul van was just as easy. The lady was also super nice. I also don't remember her name b/c returning the Uhaul took less than a minute haha. Quick, prompt service. 100% recommend this place."

"Excellent customer service! Sam helped us get set up with our U-haul truck. He’s efficient, professional, and has a great sense of humor! He cares about his customers!"