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AAA Portland Insurance and Member Services
68 Marginal Way, Portland, Maine 04101
About the AAA Portland Insurance and Member Services
AAA Portland Insurance and Member Services is a one-stop destination for all your financial, insurance, and travel needs. Conveniently located at 68 Marginal Way in Portland, Maine, our experienced team is dedicated to providing top-notch customer service and tailored solutions to meet your individual needs. Whether you're looking for insurance coverage, planning a trip, or seeking financial advice, we are here to help. Trust AAA Portland Insurance and Member Services to be your trusted partner in navigating the world of finance, insurance, and travel.
Photos of AAA Portland Insurance and Member Services
68 Marginal Way, Portland, ME 04101, United States
Opening hours of AAA Portland Insurance and Member Services
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews of AAA Portland Insurance and Member Services
"AAA service has gone into the toilet. Don’t waste your money. They used to be an amazing service for breakdowns and insurance but no more. They had me wait for over 14 hours recently in 93 degree weather on one service call out of state in a nasty neighborhood of a big city down south. They pulled a similar stunt on December 7, 2023. They said a technician was on the way at first. Then it turned into four hours. Then they texted me that they didn’t know when they’d pick me up. This time I was deep in the wilderness. I cancelled the service request yet they still charged me for a service call and I just tried to redo the same call for the same car same origin and destination but they informed me they would need to bill me for the tow. I am not renewing the AAA CARDS FAMILY WIDE. That totals over eight hundred dollars a year. I recommend you do the same. I’m a disabled Vet with no time or money for games. Shout out to ALL my fellow vets out there - I’ve got your six here. Run don’t walk away from these scam artists!"
"Stellar service by Yvonne and Erik at the Portland, ME. office. They both went above and beyond to research and offer thoughtful advice on an upcoming, difficult trip. Really listened and not only had a well thought out plan, but seemed to sincerely care about my little 4 day trip-tick. Fabulous customer service!"
"I have been a member for 33 years and only needed tow service once and the one time I did, they said they couldn't tow me because my pickup had a plow on it at the time! I suggested they send a flatbed truck and I would pay the extra difference and they said that wasn't possible and they only way they would tow me was to take the plow off and leave it on the side of the road...ARE YOU KIDDING ME I asked?! Not only is that TOTALLY unsafe its illegal! When this year's membership expires, I QUIT and they will never see my business again or anybody else I can convince if they ask me what I think of AAA!"
"Aaron S was on the scene in half the estimated time-so speedy! He was very professional, but also had a kind way about him that made me feel much less embarrassed about getting stuck. Instead of yanking the car out of the ditch with haste, he was methodical in making sure not to cause any unnecessary damage. Aaron hustled with a smile on his face throughout the whole service. He is very good at his job! Thank you!"
"Spoke with the rudest dispatcher today at AAA when requesting a tow. After waiting over 3 hours, I called for an update and was upset at the lack of communication. This person named Marc (wouldn't give me his last name or his supervisors name) asked me if I thought I was more important than anyone else, and then raised his voice and threatened to cancel my tow. I will never use AAA after this experience and intend on canceling my membership. Instead of behaving professionally, assuring me that someone would be responding his behavior was that of a teenager having a tantrum and was extremely unacceptable."
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