Bingham Lumber Inc.

"Beware! I paid for expensive wood and was sold their cheapest wood. They charged my credit card and would never refund the $6,000 overpay. They were also very late on date wood was ready. They lied for over a month, saying check was issued to pay me back. The cheap wood dents, is all knots, and does not hold up. I ordered a Southern Heartwood reclaimed pine and was sold eastern pine which continues to shrink. The wood comes wrapped in plastic. I was sent a sample of the correct wood. In the picture you will see the yellow original wood I was trying to match and the white wood they sent. A nightmare company."

"Where do I begin….if I could give zero stars I would. Ordered over 18,000 dollars worth of flooring, picked it up & upon installation noticed we were short about 15 percent. Acted like it was our fault, and btw, my husband is a contractor himself, it was measured correctly. After numerous phone calls, and very rude women at the front desk we were finally told to come in and pick it up. When we got there, the two men out back couldn’t find it, no clue, had to call Tom but he’s not answering either, again. After a few weeks, and playing phone tag with Tom, they sent a guy here to drop it off. He was definitely put out and very rude as well. Long story short, run far away from this business, you’ll be glad you did."

"I wish I had read reviews before ordering from this company. I preferred a custom table and chairs at the beginning of July and put down a 50% deposit. I was told the table and chairs would be delivered between October 10-17. Needless to say, it wasn’t. I finally received the table the week AFTER Thanksgiving, so I didn’t have a table for the holiday. I still don’t have chairs. Amanda says she does not have anything to do with chairs. Tim won’t return my calls. The people who answer the phone always claim a lack of knowledge about furniture. It’s been an incredibly frustrating experience. I gave three stars because the table is very pretty - though I don’t have any chairs so I can’t use it."

"DO NOT USE THIS COMPANY!! If only I had read the terrible reviews of the company I NEVER would have used them. I have never seen such lying and avoiding as Tom the owner has done. We ordered a custom wood island top and put down a $2,000 deposit. It is now 2 months over due and we still don’t have it!! We have asked for pictures of the top once they sourced the wood, and still haven’t received any photos. We have asked on 8 separate occasions and Tom literally kept lying and saying he would send them by days end, he never send anything! The front desk is conditioned to lie for him as well. Such an awful experience. My wife and I are heartbroken and are considering taking Tom to court. I see others have done so in these reviews so that may be our last option. Long story short, stay away from Bingham Lumber in Brookline and the owner Tom! Nothing but lies lies lies. I am calling the BBB and also the attorney general’s office to lodge complaints. I will update this post if we ever do finally receive our island top and let you know how that goes."

"We placed an order for a table and chairs with Bingham Lumber and their furniture company. The experience working with Tom and Amanda couldn’t have been better. They were extremely helpful through our design process with thoughts and ideas as well as samples. Our table, chairs and barstools surpassed our expectations and have changed our home tremendously. We couldn’t have happier with our experience working with them on this project"