BJ's Tire Center

"A month ago I purchased Michelin tires to be installed. An hour prior to my first scheduled appointment, they called and informed me that they did not have the tires. I then rescheduled for 3 weeks later. The day before my new appointment I called and confirmed over the phone that they had my tires. The next day I dropped my car off and an hour later they called me to inform me that they did not have my tires. Not a single person apologized or offered to rectify the situation. They actually have no idea when they will ever have the tires."

"Sales associate Juba was very polite and knowledgeable over the phone. My tire was in stock and was able to get an appointment the next day! Arrived the next day at my designated time, my vehicle was completed in under an hour! Juba again helped me in person with all the questions I had. Extremely satisfied with the service. I will be returning and recommending to family and friends. Came a few months after the installation for a flat tire and despite being understaffed, the technician serviced my vehicle on the spot as it was an emergency situation and it was covered under warranty. The Technician saved my day! I am very appreciative for his help, I wish I grabbed his name. Good people serving your vehicle at this location."

"When lines are long. Usually they open another register. Always find what I'm looking for. Great prices, when you compare. Only thing I don't like is leaving store and waiting for them to check receipt."

"I just had new tires installed . The tires i wanted were not available but the Tire center manager were able to order and install them for when i needed and in an emergency situation . He was very helpful despite the understuffed location . The problem with this location is under stuffing and low reviews are not fair to the people working there . I'm very satisfied ."

"Never ordered my snow tires that I need to not die on the road. Canceled the appointment and never gave any indication if the tires were ever ordered or any estimate on when the tires would come in. Getting refunded was a classic phone tree PITA. 0/10 would not bang my head on the wall again."