BJ's Tire Center

"This place was understaffed and not experienced. Lug nuts and locks were stripped and broken. I knew I had to get alignment afterward. Car is shaking over 65 and needed 3 other appointments and time to straighten getting tires at BJs. I’ve been working on getting my car fixed for past four days. I would NEVER let them touch my car again. Town Fair Tire in Tewksbury, helped fix my problem."

"Arrived late 23 min on my 9 AM appointment today due to unusual traffic, even though I apologized and was the only one at the tire center, the technician refused to take me in and told me if you called saying I am running late, I would have taken you in!!!"

"The Tire center is under staffed, but had my new tires installed in about an hour. Order your tires online and pick an appointment date & time. Best to arrive 15 minutes early, they will need your order # and have tire warranty info to fill out. Hector was very professional."

"The price for tires was fair! Unfortunately when bringing your vehicle in make sure you don’t leave any personal belongings inside. There were several personal items that were taken from my vehicle in a matter of 2 hours. When I made a formal complaint I was told as soon as the car is backed out of the garage bjs is no longer liable for anything missing or damaged. So basically they can park your car and do whatever they want and there is no repercussions. There was supposed to be a follow up but I’ve gotten nowhere. The whole situation is very sad. I will not be going back !!!"

"They did a good job and the prices are okay, but they took over 2 hours to install a set of tires on what appeared to be a slow day. If I had to visit there more often than once every 6 years, I would have taken off more stars. But all's well that ends."