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Diaz Tire Shop
125 Washington Street, Central Falls, Rhode Island, United States
About the Diaz Tire Shop
Diaz Tire Shop is a trusted car repair and tire store located at 125 Washington Street in Central Falls, Rhode Island. Our skilled technicians provide a wide range of services including tire replacements, alignments, and general car maintenance. With years of experience in the industry, we are committed to providing top-notch service and quality products to keep your vehicle running smoothly. Visit us today for all your car repair and tire needs.
Photos of Diaz Tire Shop
125 Washington St, Central Falls, RI 02863, United States
Opening hours of Diaz Tire Shop
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Diaz Tire Shop
"I went to Diaz Tire Shop on the advice of a family member who said they were really good and really cheap. I had bought four brand new tires from Amazon and needed them mounted. I called on a Thursday and asked if I could drop my car off after closing and leave the keys in a drop box, since I work too late to get there before closing. I was flatly told “no” because the car wouldn’t be “secure.” Fair enough - although almost every garage I’ve dealt with has this option. I was offered to come in Saturday morning, and they could mount my tires then. I was happy with that. I got there on Saturday morning about 20 minutes after opening, and there were about four people ahead of me. The guys were running around like maniacs, and the scene was chaotic. The main guy, who I had to hunt down, told me I would be taken in “as soon as the other cars are done.” I said, “No problem, take your time, I’ll leave my keys with you and pick up my car when you’re done.” “Oh no,” he said. “We don’t work that way. You have to wait here.” Okay, fine. Forty-five minutes later, as other customers came and went, my car sat parked in front of the place and I was COMPLETELY ignored as if I didn’t exist. My sister was also there waiting with my nephew, and I was horrified that I was wasting their time too. I couldn’t believe this was happening. At that point, there were no other customers in the pipeline, and I was offered ZERO acknowledgment that I was there or that my car was about to be worked on. I shouldn’t have to tell you I’m there waiting, when you can clearly see my car parked in front of you - in the exact spot you TOLD me to park in! I got on my phone, quickly found a nearby tire shop, and left Diaz, never looking back. The other shop had my car in the bay within 15 minutes and told me it would take about 30 minutes to complete. They had no problem with me leaving with my sister and nephew to do a little shopping and coming back. When I got back, the car was done and parked in front waiting for me. They did a fantastic job - the car is driving like a dream. The owner was a joy and pleasure to deal with. Great personality! What a wonderful experience. Diaz Tire Shop, on the other hand, are rude and unprofessional and have no idea how to make their customers feel valued and appreciated. It was one of the worst experiences I can remember. I am absolutely disgusted by the way I was spoken to and the way I was ignored. These people act like they’re doing us a favor by allowing us to patronize them, when in fact they are the ones who should be grateful and thankful for the business - especially when there is so much competition close by. My advice to anyone reading this is to AVOID Diaz Tire Shop at all costs and find another garage - one where you will be treated the way a customer SHOULD be treated. This is a miserable, terrible place that has zero appreciation for the business they receive."
"If you need anything from this tire shop I suggest buying it. Had pleasant experiences with them trying to help with tire and rim issues. However my last experience it was suggested I could finance. A whole brand new set of tires and rims. The leasing company that they work with is a total scam. The merchandise at $1500 ended up being $3400 when I went over my contract. The leasing company has been withdrawing funds from my account every three days. The company has no customer support and will keep sending you in circles. I would have never expected this from this tire shop. I sincerely think that if they want to help people they should look into a righteous leasing company. The reviews from that leasing company are the most grotesque thing I’ve ever witnessed. Highly disappointed!"
"Great Prices. Very Friendly and Helpful. I came here to swap my tires from my old wheels to my new wheels and could not be happier. They have a state of the art machine that will not scratch your wheels. Jeremy and Eli(I believe that was his name, sorry I'm bad with names) were great to me and explained to me everything I needed to know about what was wrong with my wheel setup. I am relatively new to RI I believe I will be coming back here for all my tire/wheel needs. I would strongly recommend this tire shop to anyone."
"I tend to run over a lot of nails in my travels from Providence to Boston, but the technician here have always been friendly, honest and consistent with my tire repairs and replacement needs. Good prices, honest work and speed. Thank you Diaz Tire Shop."
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