Tire Warehouse
About the Business
Tire Warehouse is a premier car repair and tire store located at 195 Grove Street in Worcester, Massachusetts. Our experienced technicians provide top-notch service for all your automotive needs, from tire replacements to alignments and more. With a wide selection of tires from leading brands, we ensure that you find the perfect fit for your vehicle. Visit us today for expert service and quality products to keep your car running smoothly on the road.
Photos
Location & Phone number
195 Grove St, Worcester, MA 01605, United States
Hours open
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"I had asked for my old tires back before paying and they said no problem. But then they scrapped them and could find them in the back when I came to pick up my car and there was “nothing they could do” which was very frustrating. One of my tires was good and I only got all four replace so they would ware at the same rate. Im pretty upset."
"Good tires & service, initially. Tire flat, still under warranty. Tried to sell me new, when all I wanted was a fix. After telling me the tire won't hold air because it was damaged, I asked to see it. Could not see any damage. So asked for the tire to be put back on rim, filled and reinstalled onto truck. Its holding air just fine. Still don't know what caused the flat."
"I understand I have a niche issue but hopefully it will help others. Recently loaned my car to my father for thanksgiving. Long story short he got a nail in my tire and took it here for new tires. I recently got my rims powder coated black and after getting new tires my rims are completely beat up. Glad my father got new tires but I’m extremely disappointed now that every rim is scratched. Their tire mounting machine is probably the issue but regardless if you had your rims powder coated I highly recommend going somewhere else."
"Love this place. Came with no appointment because my tire was losing air fast and had no hole. Took me right in found the problem fixed it and was affordable. Didn't try to to talk me into spending more money the. I had to. Told them I also had issues with my sensors. Tried that problem fast and still didn't price gauge me. They were very fast officiant. And beyond sweet.. definitely recommend this place they are the best!"
"The manager of this building is terrible and doesn't care about customer service. I went to this location on 9/24/23. An employee nicknamed Hollywood holds this place together and should be recognized for his hardworking efforts. At first I showed up to my appointment at 9. I wasn't taken until 930. I get it I work retail I don't have enough help either where I work. Not a heads up from the manager, or nothing to acknowledge me or the fact that he was running behind. The manager asked me for my wheel lock when I was instructed to pull into the bay. He proceeded to loose it. His first solution was to tell me that he would be able to get them off but not put them on. After somewhere between half hour and 45 mins later an employee found it. My wheels locks ended up getting stripped out, which happens not a big deal theyre 5 years old it happens. After waiting 2.5 hours to get my wheels done he tries to send me off with one lug nut missing on each wheel when I had extras. By the end of my visit I killed way more time than I intended to and dealt with a manager who doesn't care about the customers experience or about their personal property. It's a shame because he's fortunate to have a good staff here, they have the opportunity to run a killer operation. Tire warehouse should consider a performance review with the manager."
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