Banter by Piercing Pagoda

"Super fun to allow customers to book appointments with a toddler and young girl to get their ears pierced, only to show up at our scheduled time and there is a hand written sign on the door saying closed until next week. Unprofessional"

"Beware - appointments subject to no-call cancellations whenever there’s a staffing issue... been waiting almost two weeks for them to contact me back and no response yet. Made an appointment the day before for a service, got confirmations for the appointment that morning, and when I get to the store, the doors are locked and nobody answers the phones. I need to chat with a bot in order to contact someone from corporate, via chat, who will then contact a District Manager, who will then reach out to me at some point, maybe, with a resolution. What a joke. I thought this would be a better chain - go to an independent business."

"We came to repierce our toddlers ears as it had fallen off overnight from piercing done at diff spot of same banter chain. Staff here were very welcoming amazing and did a fantastic job of repiercing!!! Kid approved fantastic job. Thank you guys!!"

"Beth was absolutely Amazing!!! So helpful and knew my style without me even having to explain! Such a pain free experience! I love this store and location so much! Will absolutely be back! Prices are unbeatable!"

"Overall a great and very welcoming experience! Gisselle explained every step of the piercing process patiently and enthusiastically. It was clean, professional, and felt very safe and comfortable. Prices were reasonable and they had a great 14k gold collection for piercings. Highly recommend this place, the employees were so friendly !"