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Samaritan Hospital
2215 Burdett Avenue, Troy, New York, United States
About the Samaritan Hospital
Samaritan Hospital, located at 2215 Burdett Avenue in Troy, New York, is a leading healthcare institution dedicated to providing high-quality medical care to patients in the community. As a full-service hospital, Samaritan offers a wide range of medical services including emergency care, surgery, maternity care, and specialized treatments. With a team of skilled healthcare professionals and state-of-the-art facilities, Samaritan Hospital is committed to promoting the health and well-being of all patients who walk through its doors.
Reviews of Samaritan Hospital
"I have bipolar disorder, I was hospitalized for 6 days. Staff were nice but the shower time was like torturing us. There was no adjustment for water, so basically water was so hot or too cold, I asked them why the showers are like this and they said we can’t fix it. They didn’t even have clothing for us so I had to call a friend to bring me some clothes so I’m not half naked walking around! treatment wasn’t right and meds wasn’t the right meds for me and I couldn’t sleep much. Unfortunately we remember everything and you are responsible for the mentally ill people there that they can’t write a review about the hot and cold showers that never gonna be fixed. They are already suffering and they deserve a nice shower at least. I really feel sorry for US Medical system. Do better!"
"My first experience here - a 9-day stay. Every person I dealt with were friendly, concerned and caring. Techs, nurses, physical therapy - all were wonderful."
"Awful experience in the ER. I was checked in very quickly, the lady who checked me in was very respectful. They saw me into a room very quickly, but when describing my issue i felt it was seen as something very minimal. I told them exactly what i wanted, an IV to avoid dehydration because I was very dehydrated and something for the pain in my whole abdomen. I was told they’ll figure it out and just wait. The BP and heartrate equipment was left on me for 3 1/2 hours! And for 3 1/2 hours I was getting ignored by nurses and I know this because I was in a room across from the main station and multiple nurses passed by me without any recognition. I was there for 3 1/2 hours without anyone checking me out, only vitals. I was with my partner who i sent out (three times) to get a nurse or someone to very quickly put an IV drip in me, but he was brushed away and just told they’re busy. How is being busy talking and chatting it up with the other nurses? They also responded in a way like they forgot I was there. Patients who had gotten there way after me were out the door before me. I understand they have an emergency basis policy, but for 3 hours? That to me is unacceptable. I proceeded to let them know I wanted to leave and go somewhere else and all they said bluntly was “ok”. No care for me as a patient was ever shown. Staff needs more customer service training . I also asked if I would get charged for being there that long even though I had zero care while I was there and the front desk lady was very nice and told me it would be illegal to do so. If I get charged for this horrible and neglectful experience I will be using my Patients Bill of rights to dispute this case. I would recommend any other ER than this one."
"Stay sick at home if at all possible! I went in the end of November with severe internal issues. I was treated rudely by staff. Laughed at. Given cold meals. Not helped to the bathroom. Doctor didn't listen to me. I was discharged way too early when I still couldn't properly see, walk or go to the bathroom by myself. Horrible place!!!!"
"Staff was nice enough, but the hospital is woefully understaffed and lacking in space. Emergency room wait times are unreasonable. Despite having complete muscle weakness and being unable to sit upright in the waiting room without falling to the floor, I was not offered a bed - again, I don't blame the staff, I blame the unreasonable shortage of space. My discharge sheet recommended I speak to my doctor to ask for antidepressants. There was no mention on my end whatsoever of depression symptoms. Apparently repeated collapsing and passing out paired with muscle weakness is depression? When leaving, I used a wheelchair, and found that I was not able to push the chair over the bumps in the hospital doorways. I didn't think they built hospitals that aren't wheelchair accessible, but lesson learned! Don't go here unless you're just doing a simple lab - this hospital isn't capable of providing actual medical care."
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