Westbrook Pointe 26 Prospect Street, Westbrook, ME 04092
About the Business
Westbrook Pointe is a premier institution located at 26 Prospect Street in Westbrook, Maine, United States. Our facility offers a warm and inviting environment for individuals seeking high-quality care and support. Our dedicated staff provides personalized services to meet the unique needs of each resident, ensuring a comfortable and safe living experience. With a focus on promoting independence and well-being, Westbrook Pointe offers a range of amenities and activities to enhance the quality of life for our residents. Come and experience the exceptional care and community at Westbrook Pointe.
Photos
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Edit to update. It's a nice place compared to where I come from. Most of management is nice. Maintenance men work hard and get the job done. my girls have "special abilities" so they eat a little slower than most kids their age. We got to the summer lunch program at 12 when it started. It ends at 12:30. One of my girls is still eating, one was having a hard time eating an item on her tray, and one was all over the place. 12:30 roles around and I'm telling the girls to start wrapping it up. My oldest says but mommy I'm still hungry i want to finish eating. Well a staff member (who I've already had a pretty bad interaction with being the only previous interaction I've had with her) she walks in and glares at me and says you need to be finished lunch was over at 12:30 it's now 12:45. My oldest looks at me all big eyed and sad. I looked at this lady and said yeah I'm working on it. So my oldest throws her food away even though she wasn't done. I took my middle daughtr's tray threw it away as she was finishing her drink. All while trying to tame my wild child. Now here's where my problem is. This program is run to feed school age children like mine who are at risk of being hungry during the summer vacation. Well my children are hungry. My assistance to make sure my kids are fed unexpectedly amd abruptly got turned off and I'vebeen working diligentlyto fix the issue. I don't have much money for food until the issue is fixed. Bad enough that when I was getting money for food it was enough to feed only them not me. As long as they eat though I'm ok. But this lady doesn't know that though. I've only had two interactions with her both times her attitude towards me was horrible. You don't know the silent struggles people deal with. A little compassion and respect goes a long way. The first interaction I was on the phone with a family member and I dropped an F bomb or 2 and she ran out of the office like track star to scold me like I'm one of these other kids around here who could make a sailor blush with how dirty their months are. I dont hear or see her scolding them. I also dont see her scolding the kids when they throw rocks at other peoples widows. Or when they go onto other peoples patios and steal kids toys. Oh but if i say something to these kids I'm the bad guy. Other than that it's a nice place to live. The rest of the staff are respectful and friendly. Grounds are well kept. If this individual would consider being respectful and a little nicer to people I'll consider changing my review."
"I lived there for more than 4 years with agreat management and service staff, thanks for everything."
"I have been living here for more than 10 years. I love westbrook pointe. It is the safest place for anyone to live. The management is great, and the maintenance people are very efficient and polite. It is a wonderful environment for my children as the neighborhood is kept clean and beautiful."
"I've lived here for many years, the staff and service has been great. The people working at the office have been really helpful and attentive."
"We have lived here in Westbrook Pointe for over 10 years the office staff is very cordial and helpful with any of my concerns or issues that have arisen in the last 10 years. The maintenance staff has always been prompt and very knowledgeable about any issues I may have in my apartment building, they always keep the grounds very nice year-round that it makes it a pleasure to live here."
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