Loch & Quay,

414 Broadway, Albany, NY 12207, United States

"D, guy at the register/taking orders, is awesome and always provides quality customer service. Very pricey. Update: Had to change my review. Went there today with a group, and the bartender, lady with long curly hair, was rude and had a little bit of an attitude. I will return only because I usually receive quality service otherwise but I was not happy on this visit with this particular bartender."

"Awesome place to eat. Everything I had tasted delicious. The service was great. Inside the restaurant looks really nice. I didn't have a single problem with the restaurant. The prices on the food are also very reasonable."

"This review is in direct response to Julia Jenkins one star review. First I have an issue with people purposely trying to hurt a small local business when they have visited only once. I have been going to Loch and Quay since the week it opened and the ONE time I received an order not to my liking, I let the staff know and was comp’d. Did Ms. Jenkins let the staff know? Or did she bring her order home and let the cheese set??? I have ordered the pretzels multiple times and it never looks like that. To those people wanting TRUE reviews of establishments please research those reviewers and how many times they actually ate at the establishment. Btw Ms Jenkins, next time you receive pretzels that are too salty—do what I do—take your pointer finger and flick the salt off. Chef Bev is the best Loch has had and the food is great. One of my favs is the patty melt. I also LOVE the reuben, best in the area. She also creates great soups for both vegans and non vegans. Thx Loch this review is long overdue, the entire staff are friendly and helpful."

"I placed a takeout order from this place a few days ago. I purchased 2 orders of the soft pretzel sticks. Each were $11 each. Total came up to about $24. The pretzels were cold and so was the cheese that came with it. The pretzels were drenched in salt and everything tasted old. Check out the photos and see how stiff the cheese is. Tossed this in the garbage. I will not be returning. This was around 1:00PM in the afternoon."

"Great bar, friendly bartenders, great beer and great ambiance on the inside. The beer menu was showing up on a TV above the bar. Comfortable seats too, I suppose the food is nice here as well but I didn’t get a chance to try the food out. Looks really good on the inside, wish I could have stayed longer but I had just stopped by for a beer during a very short trip to Albany, New York."