Fitchburg Smiles

"This office is exceptional to say the least. We called for an emergency and they booked us in quickly. Office staff is extremely diligent. Doctor is very nice and welcoming. They have gone above and beyond for us from the very start getting to the "root" of the situation!! Thank you so much!"

"I have been going here for the last 6 months. I have nothing but the best to say about this practice. The dentist did an amazing job with all of the work in my mouth. His assistant is extremely nice and comforting. The receptionist is wonderful and very punctual with returning phone calls. They gave me excellent experiences at a dentist office, as well as a new smile. I would highly recommend them to anybody."

"Joke of a practice. Called to tell them I would be 10 min late due to my daughter having a medical emergency. They said I couldn’t call 20 min before my scheduled appointment to say I was going to be late and that they wouldn’t take me. So I said I’ll have to reschedule instead then. I was told I will not be able to reschedule my appointment because they will not give me another appointment since I didn’t call 48 hours in advance to reschedule. I said I already have 6 appointments lined up. And the woman said it doesn’t matter that I will be removed as a patient because of this short notice. I told them my handicapped daughter had a silent seizure and that’s why I couldn’t make it. She changed her tone of voice and I said I would find another practice instead. Moving forward I messaged the receptionist explaining what had happened and they told me they had left me voicemails and texts to confirm my appointment and I never did. My point is if I didn’t confirm the appointment regardless why am I being reprimanded for cancelling if I never confirmed the appointment anyway? Again I wasn’t aware that my daughter would have a seizure episode the day of my appointment. Totally inconsiderate practice who clearly doesn’t care for the patients and only cares about the money. Also no where on their entire website does it state their policies and regulations for appointments or rescheduling, so how are patients even suppose to know? Would not recommended this place and if I could give this place no stars I would."

"Excellent care I was totally taken advantage of by aspen dental a week ago. Fitchburg smiles took me in as soon as possible the procedure was done smoothly and quickly. They were very knowledgeable and understanding of the situation and took good care of me I would recommend this dentist 10 out of 10 times. Great place and great environment. Thank you so much for your services."

"I must say that every appointment has been a very positive experience. From the time I walk in the door and am greeted warmly and friendly by Brittany and Francine, I feel completely assured I am in excellent care. Dr. Abeed has made me totally happy to look in the mirror and smile again for which I am incredibly grateful for. An Erica is the absolute best dental assistant ever!! Thank you all so very much."