Stuart Weitzman

"~ Friendly & Respectful"

"Vibes were off on my last visit. Usually I have a great experience here. Totally want to give benefit of the doubt if the SA was new or tired, but they were not familiar with styles or names at all. I asked about the 50/50 Soho Boot and they said that there is no such thing and that the 50/50 style only comes as a over the knee boot. I didn’t even want to press because it didn’t seem worth it. When I was trying on a shoe that I didn’t want to force to fit, they made a comment about how if I tried harder it would go in. If it doesn’t fit, it doesn’t fit. I did not really feel welcomed and I was made to feel awkward about asking about styles."

"Just wanted to do a major shout out to the Stuart Weitzman Boutique in Copley. I had seen a pair of boots on the outlet website and that pair had been sold out in my size. I then found the same pair at Saks for almost double. I popped into Stuart Weitzman's just to see if they had the boot in store for the sales price. Turned out, the boot had been returned to the warehouse, but the sales manager was tremendous. She checked the system, found that there were 9 of these shoes left in the entire company in my size and she called up one of their outlets, who send the boots to the store. Truly fantastic effort and customer service!"

"One man sales is rude and pressure to buy. If you don’t buy it today, he’s not happy to assist you. Every time you ask for the sizing, he’s asking whether you’re going to buy or not. I’m not sure it’s because of races or he’s just rude."

"Beautiful shoes and super lovely shop assistants. Usually I dread shoe shopping because of my awkward foot shape, but the guys in the shop made it a delightful experience instead. Thanks so much for sorting me out!!"