Odessa Instant Shoe Repair
16 Waltham Street, Lexington, Massachusetts, United States
About the Odessa Instant Shoe Repair
Odessa Instant Shoe Repair is a premier shoe repair shop located at 16 Waltham Street in Lexington, Massachusetts. With years of experience and expertise, our skilled craftsmen are dedicated to providing high-quality and efficient shoe repair services. Whether you need a quick fix or a complete restoration, we offer fast and reliable repairs to have your shoes looking brand new in no time. Visit us today and experience the difference at Odessa Instant Shoe Repair.
Photos of Odessa Instant Shoe Repair
16 Waltham St, Lexington, MA 02421, United States
Reviews of Odessa Instant Shoe Repair
"I need a lift put on every pair of shoes. Most cobblers won’t do orthodics. Consistently well done and hold up for 5-10 years. Sometimes there is a wait beyond expected date to be finished."
"He did a good job of repairing my shoe and was not too expensive. He also did it in a reasonable amount of time. One week."
"I have been a long time customer..My shoes are always repaired on time and look great...I would recommend this shoe repair store."
"Avoid this place. In short: overpriced, shoddy craftsmanship, sketchy business practices. I recently moved to Lexington and didn't know the area, and this being right in town I decided to give it a shot. Summer weather was over, and since I wasn't going to be wearing them for a bit, thought it would be a good time to get work done on a pair of Jack Rogers sandals and Tory Burch flats. The flats needed cleaning and the insoles replaced, and the sandals needed a strap re-attached. The owner was extremely pushy, and when he told me what the price of the repair would be I was floored- $110! I figured new area, pricier, probably par for the course, even though I could have just bought a new pair of sandals for that price. Paid and left there with bad vibes but hoped for the best. As I said, the season to wear them was over, so I honestly forgot about them because I wasn't reaching for them to wear every day. I never got a call telling me they were done and ready for pickup, which I thought was weird, but I figured he'd had ample time to work on them so they must be ready. My boyfriend went to pick them up and was informed that because it was past 30 days the cobbler no longer had the shoes. He claimed he had sent them to his "other shop" for storage and told my boyfriend he would look for them and to come back that Sunday in the afternoon. (AKA, I'm pretty sure the sleazeball tried to sell them off to make an extra profit) I'm panicked that I might be out $110 + the cost of replacing the shoes and buying new pairs (over $340). I go to the shop myself when we were told to come back, and it was closed. A few days later I finally got the shoes back and was relieved to have them- but then I checked out the work done and was appalled! The insoles had been replaced with a cheap, uncomfortable material that were too wide for the flats. "Cleaning" to him apparently meant spray painting a tacky, ultra-shiny metallic over the shoes (they were a soft silver). I'm going to have to take them to another cobbler to try and fix the mess he did and hope they can be salvaged, otherwise I'm going to have to swallow the loss and buy a new pair. I don't write reviews often, but felt compelled to warn others away from this place."
"I'm been going to this shoe repair for years, and always gotten good service. I only looked at this site for the hours & was shocked to see bad reviews. This place is great."
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