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Gong Cha
24 Southbridge Street, Worcester, Massachusetts, United States
About the Gong Cha
Gong Cha is a popular cafe located at 24 Southbridge Street in Worcester, Massachusetts, United States. Specializing in freshly prepared premium tea, bubble tea, and coffee, Gong Cha is an international beverage franchise with over 2000 stores in 23 countries. Customers can now order ahead for in-store pickup through their mobile app, making it even more convenient to enjoy their delicious drinks. Be sure to try their new chocolatey drinks featuring Hershey's Cookies n Creme flavor for a sweet treat!
Photos of Gong Cha
24 Southbridge St, Worcester, MA 01608, United States
Opening hours of Gong Cha
Monday:
11:00 - 21:00
Tuesday:
11:00 - 21:00
Wednesday:
11:00 - 21:00
Thursday:
11:00 - 21:00
Friday:
11:00 - 21:00
Saturday:
11:00 - 21:00
Sunday:
11:00 - 21:00
Reviews of Gong Cha
"Delicious strawberry milk drink and great customer service here! The person opened up early to serve us early before the show! They were really informative about giving out the drinks."
"I been to many Gong Cha chains, and I have to say this one is probably my favorite one. It is right across from the Hanover Theater so you can grab a quick drink after a show. Every time I have been here, the service has been quick and efficient. The décor is also really nice, as you can sit and chat with your friends for hours."
"Been to lots of Gong Cha and other brands of tea places but this place prob has one of the worst customer service. Few months ago I was visiting friends in Worcester, I suggested going there after dinner for tea and desserts. While waiting in line, I can clearly see the two groups of customers ahead of us were treated badly and there was a woman who just kept giving customers the side eye. So we ordered egg waffles with ice cream and 4 drinks, the drinks were okay but see picture 1 was the egg waffle we got. It was soggy and so bad looking without ice cream, so I went back and asked about the missing ice cream they said I didn’t specified ice cream (so ordering it and the cashier confirming my order back to me wasn’t specific enough??) so this woman once again gave us the side eye and said “we can put ice cream in it but you gotta pay for ice cream” the unapologetic bad attitude that she had and assumed I was asking for free ice cream. So I said it’s fine don’t worry about it. Walked back to my table and I tasted one little piece of it and it was raw batter inside!!!!! Went back to let them know and they refused to admit it was raw. After few mins of back and forth with them, she finally scoffed and said will make us a new one, the 2nd one wasn’t raw but still look so bad see picture 2. And see picture 3 from Tsaocaa that’s what an egg waffle should look like. Last week my friends went there to get tea again and they were also treated very badly, when they simply just want to confirm their order. They said the staffs were so impatient and made them feel unwelcome."
"Gong cha locations consistently have great boba and the bubble waffles here taste great piping hot! The cafe itself is spacious with lots of seating and is well decorated and cozy. Staff was super friendly and efficient as well, no complaints at all!"
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