Town Fair Tire

"Excellent service, friendly staff and quick turn around. Town Fair Tire is the only place for tires. Special thanks to technician Steve, very helpful and informative. He wanted to make sure I made the best tire choice. Thank you, Steve."

"Steve is knowledgable, detailed, courteous, and go's above and beyond to make customers happy. I did not wait to get in, and my car was complete within 1-1.5 hr. I purchased 4 new tires with all the fixings. Steve directed me, and answered all my silly questions. I am very happy with my purchase and the service I received."

"Never going back here. They broke my Audi’s wheel’s center cap and denied to fix it or reimburse me for it. Front desk outright refused and said “We did not break it” even though they were the ones to hand it to me after replacing my tire. Great job on customer service and satisfaction! You just lost >$1000 worth of potential business from me over $28-$40 bucks."

"My elderly father brought in his vehicle to Woburn to have four new tires mounted and when he came home we saw later that day a wheel stud bolt was completely sheered off! That's probably why they have that generic disclaimer on their invoice about 'due to your vehicle type we require you come back for torque checks twice ...' Of course when we noticed the broken nut Saturday evening, they were closed Sunday. I know it would be a blame game when he brings it in where they'd blame something like he could have hit a pot hole after leaving the store etc. etc. I wound up grinding and punching that broken bolt stud out and put in a new one myself, but the fact they impacted a wheel stud hard enough to stretch sheer it off was pure carelessness. I'll give them the benefit of the doubt where they may not have observed the nut break off at the store, else that would be insane if they let an old man drive off like that. Checking all the other nuts on the car I can see it was a case of lazy full on impact gun hammering. Terrible."

"I got flatbed-towed in to the store with less than 2 hours left in their day on the Saturday of Fourth of July weekend. Steven wasn’t sure they’d have what I needed or would be able to fit me in. I didn’t know what I was going to do! He walked around and found what I needed, ordered something else that I needed and got it all done before they closed. Steven showed incredible knowledge and provided fantastic customer service. I know where I’ll be going for all my tire needs!"