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Eastern Vehicle Recycling
88 Neck Road, Westfield, Massachusetts, United States
About the Eastern Vehicle Recycling
Eastern Vehicle Recycling is a premier car repair and store located at 88 Neck Road in Westfield, Massachusetts, United States. We specialize in recycling and repairing vehicles of all makes and models, providing top-notch service and high-quality parts to our customers. Our experienced technicians are dedicated to keeping your vehicle running smoothly and efficiently. Visit us today for all your automotive needs!
Photos of Eastern Vehicle Recycling
88 Neck Rd, Westfield, MA 01085, United States
Opening hours of Eastern Vehicle Recycling
Monday:
07:30 - 15:00
Tuesday:
07:30 - 15:00
Wednesday:
07:30 - 15:00
Thursday:
07:30 - 15:00
Friday:
07:30 - 15:00
Saturday:
08:00 - 11:30
Sunday:
Day off
Reviews of Eastern Vehicle Recycling
"Should be a ZERO star for this place. At least I can say that I'm glad to see so many negative reviews because I thought that I had done something to piss that woman off. I called once to get hours. Found out they close at 3:30, not 4:00 like all the info shows. I immediately got the impression that the woman I spoke to was in a rush and wanted our conversation to end quickly. I had to call again and I hoped that somebody else would answer - no such luck. So, I go to bring a car to scrap. A gruff biker looking woman greets me with "what d you want!". I told her I'm scraping a car. She tells me to drive on to the scale and get out of the car and off the scale. l guess I didn't get out fast enough so she comes out the door and is yelling at me "I told you to get off the scale". Last time I did this, an employee took my keys and he did all that was required - as it should be. Then she screams for me to drive it closer to the building. I needed a wrench to get a stuck bolt holding my plate on. The kid went in to get some wrenches, because I felt that the vice grips I had might not do it. He comes back and says they have no tools. Really - at a junk yard ... So, the gruff woman gives me a paper with the scrap amount on it and a small amount of cash. The last time I did this, they took the title and stamped it "SCRAPPED" so that it would never be used again. This time, she didn't even give me a copy of the title - I had to demand it. It had no indication of being scrapped. I'm pretty sure those folks intend to sell that car and make a good bit of cash. Outwardly, it is in pristine condition, and if I was an unscrupulous person, I would have put it on Craigslist and could have gotten $1,000.00 for it. I did not want to deal with the headaches that came when it disastrously fell apart mechanically. I will never go back there ..."
"Extremely rude poor customer service using the f-bomb on customers without no reason by the desk Lady by the name of Roxanne. She's going to kill this business because her lack of professionalism and customer service."
"The women that answered the phone was just so rude, I hung up before she even got finished talk/yelling at me in all of her KAREN perfection! I couldn’t even finish my sentence before she rudely interrupted me! Out of breath and anxious at 9:45am. Please….. It’s a junk yard, Karen. No one’s dieing. I will go else where. I’m sure I’ll find a nice old guy who will help me find what I’m looking for!!! ✌️ Have a coffee and get a grip!!!"
"I gone to many yards and have not come across any like this one. I literally do don’t go to any other. I drive 1hr 10min to go to this yard. I always deal with Roxanne a worker here and she is one of the nicest people ever. Great prices and deals 100 thumbs up - Jonathan"
"I have both sold a vehicle to these folks, and recently went there as a customer as well. I had no problems with service either time. I went into the office, told them what I was looking for, paid my 2 dollars and signed the waiver, and off I went. I found what I needed and the guy at the counter even lent me a push cart, when he saw that I had a second trip to make. I was very happy with the parts, the prices, and the service. I'm glad to have found somewhere so close to home that I was happy with. I will be going back there whenever I need parts. Thanks Eastern!!!"
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